THE EFFECTS OF STRESS ON EMPLOYEES’ PRODUCTIVITY IN SERVICE INDUSTRY

 THE EFFECTS OF STRESS ON EMPLOYEES’ PRODUCTIVITY IN SERVICE INDUSTRY

Dr. C K Gomathy 1, R. Aparrajit 2, J. Vishnu 3, S.Vishal Rangaprasad4

1Assistant Professor, Department of Computer Science and Engineering, SCSVMV, Kanchipuram

2, 3 & 4Student, Department of Information technology, SCSVMV, Kanchipuram

ABSTRACT

Stress has become the challenging factor in affecting employee and the company’s productivity. Both men and women employees working in different sectors have to deal with stress. . Stress increases the number of errors, decreases the employee’s overall performance. Stress also causes a lot of health problems to the employees such as frequent headaches, heart attacks etc. Components that cause stress are majorly excessive work load, family, work-life imbalance etc. Increased stress can also cause anxiety and lead to increase in alcohol, usage of drugs. So in order to overcome these problems the organizations have to provide its employees with adequate training and counseling, and also reward them whenever necessary. Proper administrative support and managing the requirements of the employee is required. The main objective of this project is to explore problems that cause stress and finding ways to get rid of it and improve the overall performance of the employee and profit of the organization. It is recommended that employee stress has to be reduced by properly managing the workload and resource the organization has on offer.

Keywords: Employee stress management, Service productivity, Employee performance.