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ArticlePeer ReviewedOpen AccessPlagiarism Passed
Paper ID:IJSREM34300

A CHATBOT FOR THE UNIVERSITY

Stream/Area:

-

Subject:

-

Paper ID:

IJSREM34300

Volume:

8 |

5 |

May 2024

Pages:

Publication Frequency:

Monthly (12 issues per year)

DOI
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Not assigned

License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.

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Authors

US

Urmila Satalkar

RR

Rucha Rudrabhate

DRN

Dr Radhakrishna Naik

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Abstract

This project introduces an AI-driven Chatbot for Universities, leveraging the Rasa framework and data science methodologies to create a user-friendly virtual assistant within the university ecosystem. Powered by Natural Language Processing (NLP), the chatbot enhances the overall university experience by effectively addressing inquiries, streamlining administrative tasks, and facilitating networking. Stakeholders, including administrators, students, faculty, and IT, collaborate to ensure data privacy, while ongoing maintenance strategies driven by user feedback contribute to sustained success. The outcome is an intelligent solution that optimizes user satisfaction, streamlines university processes, and adapts to evolving needs.

KEYWORDS

Service Delivery Natural Language Processing (NLP) User Queries Civic Events Modernization Efficiency

Cite This Article

Urmila Satalkar, Rucha Rudrabhate, Dr Radhakrishna Naik, "A CHATBOT FOR THE UNIVERSITY," International Journal of Scientific Research in Engineering and Management, vol. 8, no. 5, May 2024.

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Publication Date

12/31/45431

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Double-Blind Peer Review

Review Rounds: 2

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The authors declare no conflict of interest related to this research work.

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