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Stream/Area:
-
Subject:
-
Paper ID:
IJSREM45697
Volume:
9 |
4 |
Apr 2025
Pages:
Publication Frequency:
Monthly (12 issues per year)
License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.
In the fast-paced world of financial services, the transformation from share certificates to online trading platforms has changed the investment experience. This paper examines customer satisfaction regarding the use of Demat and trading accounts at Zebu Shares and Wealth Management. Through an analysis of client expectations, assessment of service quality, and feedback, the research presents practical recommendations that can assist financial institutions in sharpening their services and providing investors with more value.
KEYWORDS
Publication Date
4/23/2025
Peer Review Type
Double-Blind Peer Review
Review Rounds: 2
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Conflict of Interest
The authors declare no conflict of interest related to this research work.
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