A STUDY OF PROCESS IMPLEMENTATION OF 5-S IN FLIPKART

A STUDY OF PROCESS IMPLEMENTATION OF 5-S IN FLIPKART

Prof. (Dr. Aijaz Ahmad Khan) , Sana Farhat

MASTER OF BUSINESS ADMINISTRATION

School of Business Galgotias University

                                               INTRODUCTION

In this changing business it is important to win hearts of customer though quality and cost of the product or service. It is also required to have productive production with continuous improvement. The present need of the organization is to deliver high quality  product  through continuous improvement. To fulfill these requirement, 5S technique emerged for better production in the industries. 5S is a technique originated from Japan and it was first developed by Hiroyuki Hirano. It include five words of S i.e. Seiri, Seiton, Seiso, Seiketsu and Shitsuke, which means Sort, Set in order, Shine, Standardize and Sustain respectively. The 5S technique is derived from "Kaizen" which means "change for the better". It allows the enhancement of efficiency and productivity in the industry. The 5S technique is a program to achieve total organization cleanliness, and standardization in the workplace for better productivity. The benefit of 5S technique is improvement in productivity, quality, health and safety. Term of 5S given as:

SEIRI(sort): Removal of all unwanted & unnecessary materials in the workplace.

SEITON(set in order): Putting everything in an assigned place so that it can be accessed quickly as well as returned in that same place quickly.

SEISO(shine or clean): Cleaning up the workplace and giving it a 'shine'.

SEIKETSU(standardize): Defining the standards by which one must measure and maintain cleanliness.

SHITSUKE(sustain): Maintain orderliness and to practice the first 4S on regular basis.