Crossref DOIMemberCiteFactoropen accessissn
SJIF Impact Factor 8.659 | ISSN: 2582-3930
IJSREM Logo

International Journal of Scientific Research in Engineering and Management

(Gateway to Global Scholars - An International, Scholarly, Multi-Disciplinary, Open Access Journal)

Peer-Reviewed Journal Designed to Meet UGC's Quality Parameters

HomeCurrent IssuePast IssuesPay OnlineConferencesEditorial BoardAbout UsContact Us
IJSREM

Loading article...

Follow Us

  • Google Scholar
  • ResearchGate
  • Academia.edu
  • Mendeley
  • LinkedIn
  • Facebook
  • Instagram

Journal Policies

  • Peer Review Policy
  • Publication Ethics
  • Copyright Infringement
  • Refund & Cancellation Policy
  • Terms and Conditions
  • Privacy Policy

Journal Identifiers & Licenses

  • ISSN Verified: 2582-3930ISSN Verified: 2582-3930
  • Crossref DOI: 10.55041Crossref DOI: 10.55041
  • SJIF Ranking: 08.659SJIF Ranking: 08.659
  • Licensed under CC BY 4.0Licensed under CC BY 4.0
  • ISO Certification: 9001:2015ISO Certification: 9001:2015
  • Indexed & Cited In: Google ScholarIndexed & Cited In: Google Scholar

Contact Us

International Journal of Scientific Research in Engineering and Management (IJSREM)

#62/1, New No 7, 1st Cross, 2nd Main, Ganganagar, R T Nagar, Bangalore North, Bangalore, Karnataka, India – 560032
[email protected]+91 93911 67991
logos
logos
Working Hours

Mon – Sat: 9:00 AM – 6:00 PM

Sunday: 10:00 AM – 4:00 PM

+91 93911 67991

© 2026 IJSREM – International Journal of Scientific Research in Engineering and Management. This is an open-access journal. Articles are published under the Creative Commons Attribution (CC BY 4.0) License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

DisclaimerPrivacy PolicyTerms and Conditions
ArticlePeer ReviewedOpen AccessPlagiarism Passed
Paper ID:IJSREM53463

A Study on Consumer Perception Towards Goods & Services Tax in India

Stream/Area:

-

Subject:

-

Paper ID:

IJSREM53463

Volume:

9 |

11 |

Nov 2025

Pages:

1-7

Publication Frequency:

Monthly (12 issues per year)

DOI
Digital Object Identifier
10.55041/IJSREM53463

License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.

Share this article:

Authors

DAY

DR. AMRAPALI YASHWANT

Dept. of Commerce

Godutai Doddappa Appa Arts, Commerce and Science Degree College for Women

Download Author Certificate

Author Services & Downloads

Full ArticlesAcceptance Certificate

Abstract

Goods and Services Tax (GST) has been one of the most groundbreaking tax reforms implemented in India to simplify and introduce consolidation in the Indian indirect tax regime. The present study was aimed at analyzing consumers' awareness, consumers' attitudes, and consumer satisfaction levels towards GST among consumers located in Coimbatore. By using systematic questionnaires and statistical instruments such as percentages, Likert scale, and rank analysis, the research sets the level of consumer awareness, issues confronted by them, and the effects of GST on their buying decision and cost of living.

KEYWORDS

GST Consumer Awareness Tax Perception Indirect Tax Coimbatore.

Cite This Article

DR. AMRAPALI YASHWANT, "A Study on Consumer Perception Towards Goods & Services Tax in India," International Journal of Scientific Research in Engineering and Management, vol. 9, no. 11, pp. 1-7, Nov 2025. https://doi.org/10.55041/IJSREM53463

Full Article/Conclusion

The study identifies that while customers in Coimbatore are highly conscious of GST and are grateful for the role that it has played in streamlining India's taxation process, the majority of them relate it to increased prices and cost of living. While there is some satisfaction with the implementation at an average level, more has to be done to improve its image. Through solutions such as mitigating price impact, compliance complexity, and limited consumer awareness, the GST system can become more efficient, transparent, and participative, finally culminating in higher acceptance and support from society.

References

BOOKS ·                 Goods and Services Tax (GST) in India: A Comprehensive Guide – Rakesh Garg & Sandeep Garg. ·                 GST: Concepts & Applications – V.S. Datey. ·                 Impact of GST on Indian Economy – Dr. Nitin Kumar.  JOURNALS ·                 "Consumer Perception Towards GST in India" – International Journal of Management Studies. ·                 "Impact of GST on Consumer Spending Behavior" – Journal of Business and Economic Studies. ·                 "GST in India: Challenges and Opportunities" – International Journal of Marketing & Financial Management.  WEBSITES ·                 https://www.gstn.org.in/ ·                 https://idtc.icai.org/ ·                 https://cleartax.in/  

Editorial & Review Transparency

Publication Date

7/13/2026

Peer Review Type

Double-Blind Peer Review

Review Rounds: 2

Documents

Review Report (Confidential)
Copyright Form (Office)

Article Metrics & Impact

Article Views

1

Total views since publication

PDF Downloads

4

Total downloads since publication

Geographic Reach

5

Indexing, Archiving & Preservation

Google Scholar
Academia
ResearchGate
Crossref
SSRN
Semantic Scholar
Thomson Reuters
WorldCat
Mendeley
OpenAlex
EBSCO
Zenodo

Digital Preservation: This article is permanently archived on Zenodo and complies with all data preservation standards across major indexing platforms.

Ethics, Compliance & Transparency

Plagiarism Screening

This manuscript has been checked for plagiarism using TurnitinPlagiarismChecker software.

Conflict of Interest

The authors declare no conflict of interest related to this research work.

Funding Information

No funding information available for this research.

Similar & Recommended Articles

Similar Articles by Topic

Related research in the same subject area

Loading similar articles...