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Paper ID:IJSREM66996

A Study on Credit Management and Loan Performance Analysis

Stream/Area:

-

Subject:

-

Paper ID:

IJSREM66996

Volume:

10 |

8 |

Aug 2026

Pages:

1-7

Publication Frequency:

Monthly (12 issues per year)

DOI
Digital Object Identifier
10.55041/IJSREM66996

License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.

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Authors

P

Pavithravani.S

Department of Management Studies

Vels Institute of Science, Technology & Advanced Studies

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D

DR.R.Raajalakshmi

Department of Management Studies

Vels Institute of Science, Technology & Advanced Studies

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Abstract

This study focused on credit management and loan performance analysis of an urban co-operative credit society. The study examined the credit management audit which includes credit appraisal, borrower’s repayment capacity assessment, loan sanction, loan follow up and recovery mechanism. The study further evaluated the relationship between credit management and loan performance using descriptive and diagnostic analysis. The study relied on both qualitative and quantitative data. Questionnaires were administered to members and borrowers from whom the primary data were collected. The secondary data were obtained from the annual reports, audit reports, financial statements, loan registers, and other relevant published materials. The study employed percentage analysis, weighted mean, correlation, regression analysis, and Chi-Square test to arrive at its conclusions. The study found that effective credit appraisal, borrower’s repayment assessment, and loan follow up and recovery measures have a significant relationship with loan performance. The study recommended that there is a need to develop effective strategies for loan sanction, follow up and recovery, enhance awareness on repayment, and strengthening monitoring and evaluation to ensure that loans are maintained at satisfactory levels and to increase repayment rate. The study concluded that effective credit management has a positive relationship with loan performance, repayment rate and financial sustainability of the co-operative credit society.

KEYWORDS

Loan Sanction Credit Management Loan Performance Satisfaction

Cite This Article

Pavithravani.S, DR.R.Raajalakshmi, "A Study on Credit Management and Loan Performance Analysis," International Journal of Scientific Research in Engineering and Management, vol. 10, no. 8, pp. 1-7, Aug 2026. https://doi.org/10.55041/IJSREM66996

Full Article/Conclusion

The study established that proper credit management is key to achieving good loan performance and financial stability. Proper appraisal and assessment of credit proposals together with timely sanction of approved loans, diligent monitoring and effective recovery strategies can significantly improve credit risk management and address the problem of defaulted loans. The study further reveals that enhancing repayment awareness, efficient customer services and loan monitoring can improve recovery performance. It is therefore evident that prudent credit management practice leads to good loan performance, improved recovery strategies, less credit risk and ultimately sustainable co-operative credit institutions.

References

1.                   Bouncken, R. B., Czakon, W., & Schmitt, F. (2026). Purposeful sampling and saturation in qualitative research methodologies: Recommendations and review. Review of Managerial Science, 20(2), 579–615. 2.                   Rahman, M. A., Zamil, M. H., & Hoque, A. B. (2025). A meta-analysis of ERP and CRM integration tools in business process optimization. ASRC Procedia: Global Perspectives in Science and Scholarship, 1(1), 278–312. 3.                   Bhandary, R., Shenoy, S. S., Shetty, A., & Shetty, A. D. (2024). Education loan repayment: A systematic literature review. Journal of Financial Services Marketing, 29(4), 1365–1376. 4.                   Okonta, N., Achoja, F., & Okuma, L. (2023). Willingness and capacity of borrowers for loan repayment among farmers in Delta State, Nigeria. GSC Advanced Research and Reviews, 17(2), 112–125. 5.                   Kinyua, J. W., Kiiru, G., & Njoroge, D. (2022). Effect of client appraisal and loan monitoring strategies on the repayment of revolving funds in Kenya. 6.                   Nigatu, L. M. (2026). Assessment of credit management practices and loan default factors: Evidence from Cooperative Bank of Oromia Share Company, Ethiopia. Advances, 7(2), 37–42. 7.                   Chowdhury, E. K. (2020). Non-performing loans in Bangladesh: Bank specific and macroeconomic effects. Journal of Business Administration. 8.                   Rahman, M. A. (2019). A study on loan and advances of a commercial bank. Emerging Markets: Finance eJournal, 11(136).

Editorial & Review Transparency

Publication Date

8/30/2026

Peer Review Type

Double-Blind Peer Review

Review Rounds: 2

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