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ArticlePeer ReviewedOpen AccessPlagiarism Passed
Paper ID:IJSREM64065

A Study on Customer Awareness and Brand Preference of Construction Chemicals Products

Stream/Area:

-

Subject:

-

Paper ID:

IJSREM64065

Volume:

10 |

5 |

May 2026

Pages:

1-7

Publication Frequency:

Monthly (12 issues per year)

DOI
Digital Object Identifier
Not assigned

License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.

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Authors

Siva Ram B

Siva Ram B

Master of Business Administration

Rathinam technical campus

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Abstract

This study investigates customer awareness and brand preference towards construction chemical products at CDO Impex Pvt Ltd. Key factors examined include product quality, durability, brand reputation, pricing, availability, and technical support. Data were collected from 150 respondents — contractors, engineers, architects, builders, and homeowners — using a structured questionnaire. Simple random sampling was employed, and the study adopted a descriptive research design. Statistical tools including percentage analysis, Chi-square analysis, and Pearson correlation were applied. Results reveal that 88% of respondents are aware of construction chemicals, with Dr. Fixit emerging as the most preferred brand (28%). A strong positive correlation (r = 0.842) between customer awareness and brand preference was established. The study concludes that product quality, brand reputation, and expert recommendations are the primary drivers of brand preference in the construction chemicals market.

KEYWORDS

Customer Awareness Brand Preference Construction Chemicals Buying Behaviour CDO Impex Pvt Ltd

Cite This Article

Siva Ram B, "A Study on Customer Awareness and Brand Preference of Construction Chemicals Products," International Journal of Scientific Research in Engineering and Management, vol. 10, no. 5, pp. 1-7, May 2026.

Full Article/Conclusion

This study establishes that customer awareness and brand preference are strongly interlinked determinants of purchasing behaviour in the construction chemicals market. The high overall awareness rate (88%), strong correlation between awareness and brand preference (r = 0.842), and clear dominance of quality and brand reputation as purchase drivers collectively affirm that investments in customer education and brand building yield measurable commercial returns. Dr. Fixit's market leadership reflects the competitive advantage that a trusted brand name, consistent product quality, and widespread distribution can provide. The significant relationship between gender and brand preference further suggests that differentiated marketing strategies — tailored to the specific needs and information channels of contractors, engineers, homeowners, and other segments — will be more effective than uniform campaigns.

References

Armstrong, G., & Kotler, P. (2017). Principles of Marketing (17th ed.). Pearson Education. Bhasin, H. (2016). Brand preference and customer perception in modern markets. International Journal of Marketing Studies, 8(3), 45–52. Chauhan, R. (2016). Impact of construction chemical products on building durability and waterproofing. International Journal of Construction Engineering and Management, 5(2), 45–52. Gupta, A., & Jain, R. (2023). Customer perception toward quality and durability of construction chemical products. Journal of Consumer Behaviour and Marketing, 11(3), 58–65. Karthik, S., & Mohan, V. (2023). Influence of technical guidance and expert recommendations on construction product preference. International Journal of Construction and Infrastructure Research, 5(1), 33–41. Keller, K. L. (2013). Strategic Brand Management. Pearson Education. Kotler, P., & Keller, K. L. (2015). Marketing Management (15th ed.). Pearson Education. Kotler, P. (2020). Digital marketing strategies and customer awareness in modern business. Journal of Marketing and Consumer Research, 14(1), 21–29. Malhotra, N. K. (2017). Marketing Research. Pearson Education. Mehta, P., & Shah, D. (2022). Role of social media marketing in customer awareness of construction chemical products. Journal of Digital Marketing and Business Communication, 6(2), 40–47.

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Publication Date

5/26/2026

Peer Review Type

Double-Blind Peer Review

Review Rounds: 2

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