A STUDY ON IMPACT OF DECISION MAKING ON EMPLOYEE JOB SATISFACTION AT TSRTC

A STUDY ON IMPACT OF DECISION MAKING ON EMPLOYEE JOB SATISFACTION AT TSRTC

Neerati Akshaya, Dr. P Vara Prasad Goud

1 Neerati Akshaya, MBA, School of Management Studies, Chaitanya Bharathi Institute of Technology, Hyderabad, India

2 Dr P Vara prasad Goud, Assistant Professor, School of Management Studies, Chaitanya Bharathi Institute of Technology, Hyderabad, India

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Abstract - This study examines the relationship between decision-making processes within the Telangana State Road Transport Corporation (TSRTC) and employee satisfaction levels. It identifies key factors influencing decision-making and their impact on employee morale, explores employee involvement in decision-making and its effect on empowerment and job satisfaction, and investigates the correlation between employee satisfaction levels and organizational performance indicators. Findings reveal significant gender and age disparities, with males comprising the majority and middle-aged individuals being prominent. Despite mixed perceptions of the decision-making culture, job satisfaction levels are generally high, particularly among those involved in decision-making processes. Statistical analysis indicates a moderate positive relationship between job satisfaction and satisfaction with the decision-making culture, suggesting that employee involvement in decision-making may enhance job satisfaction and empowerment. These findings highlight the potential for improving organizational decision-making practices to bolster employee morale and performance within TSRTC.

Key Words:  TSRTC, organizational decision-making, employee satisfaction, empowerment, job involvement, gender disparity.