A STUDY ON IMPACT OF E-BANKING ON CUSTOMER SATISFACTION WITH SPECIAL REFERENCE TO COIMBATORE CITY

The banking industry has been able to develop new and more effective delivery and processing channels as well as more inventive products and services thanks to the financial liberalisation and technological revolution For many customers, electronic banking entails direct deposit of pay checks into checking or savings accounts or 24-hour access to cash through an automated teller machine (ATM). Checks and other paper-based transactions are replaced by electronic banking, commonly referred to as electronic fund transfer (EFT), which uses computer and electronic technology. ATM or debit cards, together with Personal Identification Numbers (PINs), are frequently used by financial institutions for this purpose. Some people use different kinds of debit cards, such as ones that only need your signature or a scan at most.