A Study on Role of Digitalization in Direct Tax Compliance; Evaluation of Awareness, Usage, User Satisfaction, and Perception of Individual Taxpayers’ in Nashik City

An important aspect of today’s economy is taxation. It provides the funds needed for the government to carry out its duties and promote economic and social growth. The Indian tax system is changing over time in response to economic shifts, social needs, and government strategies. The adoption of digitalization in India is an example of a development aimed at improvijng the tax system and promoting tax compliance. This study delves into the complex landscape of taxpayer perspectives and focuses on the predictive role of digitization in direct tax compliance in Nashik. It aims to use the unique perspectives of working professionals and going deeper into the opinions that guide their tax decisions and behaviours. Highlighting its relevance, the research also provides actionable insights to policymakers and individual taxpayers, emphasizes the important role of public opinion in increasing the efficiency and effectiveness of the tax system.