A Study on Smart Supply Chains: Integrating IOT and AI for Real – Time Operational Excellence
Ms. Dinisha. T., B.com
MBA (Finance and Marketing) Student, Reg.No:43410056,
School of Management Studies,
Sathyabama Institute of Science and Technology, Chennai, TamilNadu.
Mr. Subash. S., B.com
MBA (Finance and Systems) Student, Reg.No:43410345,
School of Management Studies,
Sathyabama Institute of Science and Technology, Chennai, TamilNadu.
Dr. Velumoni. D
Assistant professor
School of Management Studies,
Sathyabama Institute of Science and Technology, Chennai, TamilNadu.
ABSTRACT
In today’s fast-changing digital world, supply chains have transformed from simple, step-by-step systems into smart, connected networks that rely on real-time data and advanced technology. With growing global competition, businesses are using tools like the Internet of Things (IOT) and Artificial Intelligence (AI) to make faster and smarter decisions, predict customer needs, and run operations more smoothly. These technologies help companies track goods in real time, plan demand more accurately, automate delivery systems, and even fix equipment before it breaks down. By using IOT and AI together, organizations can reduce waste, improve efficiency, and keep customers happier. This paper looks at how these modern technologies are reshaping supply chains, the benefits they bring, the difficulties they pose, and how they are changing the way businesses operate. Through a detailed review of existing studies and a structured analysis, the research explores the true potential of smart supply chains and how they can lead to better performance across industries.
KEYWORDS: Smart Supply Chain, Internet of Things, Artificial Intelligence, Real-Time Data, Predictive Analytics, Demand Forecasting, Operational Efficiency, Autonomous Logistics, Predictive Maintenance, Digital Transformation, Supply Chain Optimization, Customer Satisfaction, Intelligent Systems, Data-Driven Decisions, Technological Integration.
