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ArticlePeer ReviewedOpen AccessPlagiarism Passed
Paper ID:IJSREM63789

A STUDY ON THE APPLICATIONS OF NEUROMARKETING IN UNDERSTANDING RETAIL CONSUMER BEHAVIOUR IN COIMBATORE CITY

Stream/Area:

-

Subject:

-

Paper ID:

IJSREM63789

Volume:

10 |

5 |

May 2026

Pages:

1-7

Publication Frequency:

Monthly (12 issues per year)

DOI
Digital Object Identifier
10.55041/IJSREM63789

License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.

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Authors

DP

Dr. P.Sekar

commerce

Sree Narayana Guru College, Coimbatore- 641 105, Tamil Nadu

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SKM

Shailaja Kallyani M

commerce

Ph.D Research Scholar, Sree Narayana Guru College, Coimbatore- 641 105, Tamil Nadu

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Abstract

The study explores the application of neuromarketing in understanding retail consumer behaviour in Coimbatore City, in which the psychological, sensory and emotional marketing techniques will be investigated. Neuromarketing is a relatively new technique that merges neuroscience with marketing in order to gain insight into consumer reactions on a subconscious level. With the intense competition in the Coimbatore City retail environment, retailers are increasingly employing visual merchandising, sensory marketing, emotional appeal and digital solution to draw in and keep customers. The research aims are to assess the awareness of retail consumers about the use of neuromarketing techniques, to analyse the role of neuromarketing factors in decision-making process of retail consumers and to examine the effect of the same factors on their satisfaction, purchase decision and preference for retail stores. A descriptive research design is employed and primary data is gathered from 75 respondents in Coimbatore city using a structured questionnaire technique. SPSS software with statistical analysis like factor analysis, ANOVA and correlation matrix are followed for analysing the data. The results show that, there are three types of Neuromarketing awareness: Sensory, digital and emotional. Furthermore, the study shows that neuromarketing factors play a significant role in the buying behaviour of consumers and there is a strong positive relation with customer satisfaction, purchasing decisions and store preference. The study finds that neuromarketing is an important factor that influences the retail consumer behaviour and helps the retailers to enhance their marketing effectiveness and customer engagement in Coimbatore City.

KEYWORDS

Keywords Neuromarketing Consumer Behaviour Retail Marketing Sensory Marketing Emotional Appeal Coimbatore City.

Cite This Article

Dr. P.Sekar, Shailaja Kallyani M, "A STUDY ON THE APPLICATIONS OF NEUROMARKETING IN UNDERSTANDING RETAIL CONSUMER BEHAVIOUR IN COIMBATORE CITY," International Journal of Scientific Research in Engineering and Management, vol. 10, no. 5, pp. 1-7, May 2026. https://doi.org/10.55041/IJSREM63789

Full Article/Conclusion

The study on “Application of neuromarketing to the understanding of retail consumer behaviour in Coimbatore city” underlines that the psychological and sensory aspects are increasingly playing a key role in retail marketing. Consumers can be aware of marketing stimuli in several ways and the neuronal awareness is divided into sensory, digital and emotional levels. The analysis validates that the elements of neuromarketing affect the purchasing decisions of consumers, including visual merchandising, sensory marketing and emotional appeal. They are important components in determining whether or not someone will purchase a product since they make the buying process easier. Additionally, the correlation results reveal a significant positive correlation between the strategies of neuromarketing and customer satisfaction, customer purchase decision and preference for retail stores. This indicates that increased use of neuromarketing results in greater consumer response and increased retail engagement. In conclusion, the study suggests that neuromarketing is a successful technique in retailing because it allows the retailers to know the psychology of their customers and help them to make their marketing more effective in study area.

References

1.                Anderson, P., & Brown, T. (2023). Emotional branding and consumer loyalty in retail markets. Journal of Marketing Psychology, 18(2), 45–59. 2.                Brown, L., Smith, J., & Wilson, R. (2021). Visual merchandising and consumer purchase intention in retail stores. International Journal of Retail Studies, 12(3), 101–115. 3.                Davis, K., & Martin, S. (2022). Digital neuromarketing tools and consumer attention analysis. Journal of Consumer Behaviour Research, 10(1), 55–70. 4.                Gupta, A., & Reddy, P. (2023). Impact of AI-based personalization on retail consumer engagement. Marketing Technology Review, 14(2), 88–102. 5.                Johnson, M., & Lee, H. (2021). Emotional advertising and brand recall effectiveness. Journal of Advertising Research, 9(4), 77–90. 6.                Kumar, N., & Singh, R. (2022). Artificial intelligence in retail marketing: Effects on consumer satisfaction. International Journal of Business Analytics, 11(2), 33–48. 7.                Kumar, S., Patel, M., & Sharma, V. (2024). Neuromarketing strategies and consumer behaviour in retail industry. Asian Journal of Marketing Studies, 15(1), 22–39. 8.                Lee, J., & Kim, S. (2025). Neuromarketing applications in competitive retail environments. Global Marketing Review, 16(1), 60–74. 9.                Lopez, R., & Garcia, M. (2020). Emotional influence on consumer decision-making processes. Journal of Consumer Psychology, 8(3), 40–54. 10.             Miller, D. (2021). Emotional response and purchase intention in retail marketing. Consumer Behaviour Quarterly, 7(2), 66–80.

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Publication Date

5/22/2026

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Double-Blind Peer Review

Review Rounds: 2

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