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Stream/Area:
-
Subject:
-
Paper ID:
IJSREM63789
Volume:
10 |
5 |
May 2026
Pages:
1-7
Publication Frequency:
Monthly (12 issues per year)
License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.
commerce
Sree Narayana Guru College, Coimbatore- 641 105, Tamil Nadu
commerce
Ph.D Research Scholar, Sree Narayana Guru College, Coimbatore- 641 105, Tamil Nadu
The study explores the application of neuromarketing in understanding retail consumer behaviour in Coimbatore City, in which the psychological, sensory and emotional marketing techniques will be investigated. Neuromarketing is a relatively new technique that merges neuroscience with marketing in order to gain insight into consumer reactions on a subconscious level. With the intense competition in the Coimbatore City retail environment, retailers are increasingly employing visual merchandising, sensory marketing, emotional appeal and digital solution to draw in and keep customers. The research aims are to assess the awareness of retail consumers about the use of neuromarketing techniques, to analyse the role of neuromarketing factors in decision-making process of retail consumers and to examine the effect of the same factors on their satisfaction, purchase decision and preference for retail stores. A descriptive research design is employed and primary data is gathered from 75 respondents in Coimbatore city using a structured questionnaire technique. SPSS software with statistical analysis like factor analysis, ANOVA and correlation matrix are followed for analysing the data. The results show that, there are three types of Neuromarketing awareness: Sensory, digital and emotional. Furthermore, the study shows that neuromarketing factors play a significant role in the buying behaviour of consumers and there is a strong positive relation with customer satisfaction, purchasing decisions and store preference. The study finds that neuromarketing is an important factor that influences the retail consumer behaviour and helps the retailers to enhance their marketing effectiveness and customer engagement in Coimbatore City.
KEYWORDS
The study on “Application of neuromarketing to the understanding of retail consumer behaviour in Coimbatore city” underlines that the psychological and sensory aspects are increasingly playing a key role in retail marketing. Consumers can be aware of marketing stimuli in several ways and the neuronal awareness is divided into sensory, digital and emotional levels. The analysis validates that the elements of neuromarketing affect the purchasing decisions of consumers, including visual merchandising, sensory marketing and emotional appeal. They are important components in determining whether or not someone will purchase a product since they make the buying process easier. Additionally, the correlation results reveal a significant positive correlation between the strategies of neuromarketing and customer satisfaction, customer purchase decision and preference for retail stores. This indicates that increased use of neuromarketing results in greater consumer response and increased retail engagement. In conclusion, the study suggests that neuromarketing is a successful technique in retailing because it allows the retailers to know the psychology of their customers and help them to make their marketing more effective in study area.
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Publication Date
5/22/2026
Peer Review Type
Double-Blind Peer Review
Review Rounds: 2
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The authors declare no conflict of interest related to this research work.
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