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Stream/Area:
-
Subject:
-
Paper ID:
10.55041/IJSREM.GSTCOS084
Volume:
10 |
7 |
Jul 2026
Pages:
1-10
Publication Frequency:
Monthly (12 issues per year)
License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.
student of MBA,
CMR Institute of Technology, Hyderabad, Telangana, India.
Assistant professor of MBA,
CMR Institute of Technology, Hyderabad, Telangana, India.
The study titled “The Future of HR Digital Transformation and Smart Workforce Practices in Infosys” examines the impact of digital technologies on Human Resource Management and workforce effectiveness. The research problem focuses on understanding how HR digital transformation initiatives influence employee productivity, engagement, and organizational performance at Infosys. The objectives of the study were to analyse digital HR initiatives, evaluate smart workforce practices, assess employee perceptions of digital HR systems, and identify challenges associated with digital transformation. A descriptive research design with a quantitative approach was adopted. Primary data was collected from 200 respondents through a structured Google Form questionnaire, while secondary data was gathered from journals, books, company reports, and websites. The findings indicate that AI-based recruitment, workforce analytics, automation, and digital learning platforms positively influence employee productivity and engagement. The study concludes that HR digital transformation plays a crucial role in building a future-ready workforce and enhancing organizational effectiveness at Infosys.
KEYWORDS
The study on “The Future of HR Digital Transformation and Smart Workforce Practices in Infosys” highlights the growing importance of digital technologies in transforming Human Resource Management. The findings reveal that digital HR initiatives such as Artificial Intelligence (AI), workforce analytics, automation, and digital learning platforms have a positive impact on employee productivity, engagement, and organizational effectiveness. Employees generally expressed favourable perceptions toward digital HR systems and recognized their contribution to improving workplace efficiency and decision-making. The study also emphasizes the importance of continuous learning, technological adaptability, and workforce development in meeting future business challenges. Although certain challenges such as cybersecurity concerns and resistance to change exist, the benefits of digital transformation significantly outweigh these limitations. Overall, the research concludes that HR digital transformation and smart workforce practices are essential for building a future-ready workforce, enhancing employee performance, and maintaining sustainable organizational growth and competitiveness in the rapidly evolving digital business environment.
1. Armstrong, M., & Taylor, S. (2023). Armstrong's handbook of human resource management practice (16th ed.). Kogan Page. 2. Dessler, G. (2020). Human resource management (16th ed.). Pearson Education. 3. Deloitte. (2023). Global human capital trends 2023: New fundamentals for a boundaryless world. Deloitte Insights. 4. Tambe, P., Cappelli, P., & Yakubovich, V. (2019). Artificial intelligence in human resources management: Challenges and opportunities. California Management Review, 61(4), 15-42.
Publication Date
7/4/2026
Peer Review Type
Double-Blind Peer Review
Review Rounds: 2
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Conflict of Interest
The authors declare no conflict of interest related to this research work.
Funding Information
No funding information available for this research.
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