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Stream/Area:
-
Subject:
-
Paper ID:
IJSREM66971
Volume:
10 |
8 |
Aug 2026
Pages:
1-5
Publication Frequency:
Monthly (12 issues per year)
License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.
Master of Business Administration
Malla Reddy Engineering College and Management Sciences
Master of Business Administration
Malla Reddy Engineering College and Management Sciences
Goods and Services Tax (GST), introduced in India on 1 July 2017, replaced several indirect taxes with a unified destination-based tax system. This study examines the impact of GST on consumer prices with specific reference to Fortune Oil Products India. It focuses on consumer awareness, perceptions of price changes, purchasing behaviour, and satisfaction after GST implementation. Primary data were collected from 100 Fortune Oil Products consumers through a structured questionnaire, and percentage analysis was applied. The findings indicate generally positive consumer awareness, improved pricing transparency, and favourable satisfaction. The study suggests clearer price communication and continued consumer education regarding GST.
KEYWORDS
GST represents a major transformation in India's indirect taxation system and has influenced consumer prices, business operations, supply-chain practices, and purchasing behaviour. The present study, with specific reference to Fortune Oil Products India, indicates that consumers generally possess a favourable level of GST awareness and perceive GST as having an effect on product prices. The analysis shows that 78% of respondents are aware or highly aware of GST, while 73% agree or strongly agree that GST affects product prices. Further, 74% of respondents are satisfied or highly satisfied with GST implementation. These findings suggest that consumers recognise the importance of GST in pricing and taxation and generally view its implementation positively. The study also indicates that pricing transparency, product availability, and supply-chain efficiency are important aspects of consumer evaluation. However, consumer prices are influenced by several factors beyond GST, including raw-material costs, transportation expenses, inflation, market demand, and competitive conditions. Therefore, businesses should maintain transparent pricing and communicate GST components clearly. Continued consumer education and simplified tax information can further improve understanding and confidence. Overall, GST has contributed to greater tax transparency and operational efficiency, while its ultimate effect on Fortune Oil consumer prices remains dependent on wider market conditions.
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Publication Date
8/26/2026
Peer Review Type
Double-Blind Peer Review
Review Rounds: 2
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The authors declare no conflict of interest related to this research work.
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