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Stream/Area:
-
Subject:
-
Paper ID:
IJSREM65911
Volume:
10 |
7 |
Jul 2026
Pages:
1-21
Publication Frequency:
Monthly (12 issues per year)
License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.
Independent Researcher
MSD,MMMUT, Gorakhpur
The growing emphasis on environmental consciousness, ethical consumption, and corporate social responsibility has significantly reshaped the landscape of modern marketing. This study examines the impact of sustainability-driven marketing strategies on consumer behaviour, brand perception, and business performance within the retail sector of Prayagraj, Uttar Pradesh. As an emerging Tier-2 city undergoing rapid urbanisation and retail transformation, Prayagraj presents a distinctive context for understanding how sustainability principles are being adopted, communicated, and received in non-metropolitan India. Drawing on primary data from 200 consumer surveys and 20 retailer interviews, the study adopts a mixed-method design. Findings reveal an awareness–behaviour gap, with younger consumers (18–35) showing significantly higher responsiveness to green marketing. Retailers embedding sustainability authentically achieve stronger customer engagement and repeat purchase rates. The study offers context-sensitive recommendations for retailers, brand managers, and policymakers.
KEYWORDS
This study has examined the impact of sustainability on modern marketing strategies in Prayagraj's retail sector through a mixed-method investigation involving 200 consumer surveys and 20 retailer interviews. The key conclusions are: • An awareness–behaviour gap exists: consumers are aware of sustainability issues but their purchase decisions are constrained by price sensitivity, limited green product availability, and low trust in retailer environmental claims. • Attitude towards green products is the strongest positive predictor of Green Purchase Intention (b=0.328), underscoring the priority of attitude-formation strategies over information-only campaigns. • Price sensitivity is the dominant barrier (b=-0.238), particularly for lower-income consumer segments — necessitating affordability-focused green marketing strategies. • The quality of sustainability communication is the strongest driver of brand loyalty among green-inclined consumers (r=0.619), but 40% of retailers engage in unsubstantiated green claims — creating a credibility crisis that limits marketing effectiveness. • Younger (18–35) and higher-educated consumers are the highest-potential target segments for sustainability marketing in Prayagraj, displaying significantly higher green purchase frequency and awareness. • Retailer sustainability adoption is largely cosmetic — centred on eco-packaging and CSR communication — with minimal systemic integration such as third-party certification or supply chain transparency.
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Publication Date
7/7/2026
Peer Review Type
Double-Blind Peer Review
Review Rounds: 2
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Conflict of Interest
The authors declare no conflict of interest related to this research work.
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