A Study on Training & Development as a Tool of Performance Enhancement in the Banking Sector (With Special Reference to ICICI & BOB Bank)

A Study on Training & Development as a Tool of Performance Enhancement in the Banking Sector (With Special Reference to ICICI & BOB Bank)

By: Vrinda Mehrotra

Abstract
Training and development (T&D) are integral to enhancing employee performance and sustaining organizational growth, especially in dynamic industries like banking. This research explores the role and impact of training initiatives in two prominent Indian banks—ICICI Bank (private sector) and Bank of Baroda (BOB, public sector). By comparing the effectiveness of their training strategies, the study aims to understand how T&D contributes to employee performance and organizational efficiency. Using both primary (surveys) and secondary (literature) data, the research identifies gaps and proposes actionable recommendations for improving training programs in the Indian banking context.

Keywords:

Training and Development, Employee Performance, Organizational Growth, ICICI Bank, Bank of Baroda, Indian Banking Sector, Training Effectiveness, Human Resource Development