Crossref DOIMemberCiteFactoropen accessissn
SJIF Impact Factor 8.659 | ISSN: 2582-3930
IJSREM Logo

International Journal of Scientific Research in Engineering and Management

(Gateway to Global Scholars - An International, Scholarly, Multi-Disciplinary, Open Access Journal)

Peer-Reviewed Journal Designed to Meet UGC's Quality Parameters

HomeCurrent IssuePast IssuesPay OnlineConferencesEditorial BoardAbout UsContact Us
IJSREM

Loading article...

Follow Us

  • Google Scholar
  • ResearchGate
  • Academia.edu
  • Mendeley
  • LinkedIn
  • Facebook
  • Instagram

Journal Policies

  • Peer Review Policy
  • Publication Ethics
  • Copyright Infringement
  • Refund & Cancellation Policy
  • Terms and Conditions
  • Privacy Policy

Journal Identifiers & Licenses

  • ISSN Verified: 2582-3930ISSN Verified: 2582-3930
  • Crossref DOI: 10.55041Crossref DOI: 10.55041
  • SJIF Ranking: 08.659SJIF Ranking: 08.659
  • Licensed under CC BY 4.0Licensed under CC BY 4.0
  • ISO Certification: 9001:2015ISO Certification: 9001:2015
  • Indexed & Cited In: Google ScholarIndexed & Cited In: Google Scholar

Contact Us

International Journal of Scientific Research in Engineering and Management (IJSREM)

#62/1, New No 7, 1st Cross, 2nd Main, Ganganagar, R T Nagar, Bangalore North, Bangalore, Karnataka, India – 560032
[email protected]+91 93911 67991
logos
logos
Working Hours

Mon – Sat: 9:00 AM – 6:00 PM

Sunday: 10:00 AM – 4:00 PM

+91 93911 67991

© 2026 IJSREM – International Journal of Scientific Research in Engineering and Management. This is an open-access journal. Articles are published under the Creative Commons Attribution (CC BY 4.0) License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

DisclaimerPrivacy PolicyTerms and Conditions
ArticlePeer ReviewedOpen AccessPlagiarism Passed
Paper ID:IJSREM63466

A STUDY ON USER EXPERIENCE OF JAY WAREHOUSE MANAGEMENT SOFTWARE (WMS) IN ZEPTOWARE SYSTEM PVT LTD, CHENNAI

Stream/Area:

-

Subject:

-

Paper ID:

IJSREM63466

Volume:

10 |

5 |

May 2026

Pages:

1-3

Publication Frequency:

Monthly (12 issues per year)

DOI
Digital Object Identifier
10.55041/IJSREM63466

License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.

Share this article:

Authors

M

Ms.ARUNDHATHI.P

School of Arts, Humanities and Management

Jeppiaar University

Download Author Certificate
DNNR

Dr.S.S.ONYX NATHANAEL NIRMAL RAJ

School of Arts, Humanities and Management

Jeppiaar University

Download Co-Author Certificate

Author Services & Downloads

Full ArticlesAcceptance Certificate

Abstract

The study focuses on analyzing the user experience of Jay Warehouse Management Software (WMS) implemented in Zeptoware System Pvt Ltd, Chennai. The research aims to understand the effectiveness, usability, and operational impact of the software in warehouse management activities. Warehouse Management Systems play a significant role in improving inventory control, order processing, and operational efficiency through automation and real-time data visibility. The study evaluates user interaction with Jay WMS in areas such as ease of use, system responsiveness, reporting features, and inventory tracking. Primary data were collected from 120 respondents using structured questionnaires, while secondary data were obtained from journals, books, and company records. Statistical tools such as Percentage Analysis, Chi-Square Test, Correlation Analysis, ANOVA, and One Sample t-Test were used for analysis.

KEYWORDS

Keywords: Warehouse Management System ERP User Experience Inventory Management Warehouse Operations.

Cite This Article

Ms.ARUNDHATHI.P, Dr.S.S.ONYX NATHANAEL NIRMAL RAJ, "A STUDY ON USER EXPERIENCE OF JAY WAREHOUSE MANAGEMENT SOFTWARE (WMS) IN ZEPTOWARE SYSTEM PVT LTD, CHENNAI," International Journal of Scientific Research in Engineering and Management, vol. 10, no. 5, pp. 1-3, May 2026. https://doi.org/10.55041/IJSREM63466

Full Article/Conclusion

The study concludes that Jay Warehouse Management Software significantly improves warehouse operations and employee productivity in Zeptoware System Pvt Ltd. The software enhances inventory tracking, operational efficiency, and reporting accuracy through automation and real-time visibility. Most employees expressed satisfaction with the usability and performance of the software. Continuous improvements in system performance and training programs can further strengthen warehouse management practices.

References

1.           Min, H. (2007). Applications of Warehouse Management Systems in Logistics. 2.           Lee, J. (2020). Real-Time Inventory Tracking in Warehouse Operations. 3.           Walker, T. (2020). Automation and Warehouse Productivity. 4.           Thomas, P. (2019). User Experience and Employee Productivity. 5.           Scott, R. (2019). Interface Design and Warehouse Management Efficiency.

Editorial & Review Transparency

Publication Date

5/19/2026

Peer Review Type

Double-Blind Peer Review

Review Rounds: 2

Documents

Review Report (Confidential)
Copyright Form (Office)

Article Metrics & Impact

Article Views

4

Total views since publication

PDF Downloads

3

Total downloads since publication

Geographic Reach

5

Indexing, Archiving & Preservation

Google Scholar
Academia
ResearchGate
Crossref
SSRN
Semantic Scholar
Thomson Reuters
WorldCat
Mendeley
OpenAlex
EBSCO
Zenodo

Digital Preservation: This article is permanently archived on Zenodo and complies with all data preservation standards across major indexing platforms.

Ethics, Compliance & Transparency

Plagiarism Screening

This manuscript has been checked for plagiarism using TurnitinPlagiarismChecker software.

Conflict of Interest

The authors declare no conflict of interest related to this research work.

Funding Information

No funding information available for this research.

Similar & Recommended Articles

Similar Articles by Topic

Related research in the same subject area

Loading similar articles...