A Study on using AI Chatbots in Enhancing Technological Proficiency of Teachers in Higher Education

The study looks into how Artificial Intelligence (AI) chatbots can improve teachers’ technical competency in higher education. With the fast incorporation of AI tools in academic settings, this study looks at how AI chatbots might help educators increase digital competency and confidence in using emerging technology. The study took a qualitative approach, collecting data mostly through semi-structured interviews with higher education lecturers. Data were thematically examined, and a SWOC (Strengths, Weaknesses, Opportunities, and Challenges) analysis was performed to assess the pedagogical and technological consequences of using AI chatbots. The findings show that AI chatbots give teachers with accessible, cost-effective, and interactive platforms to develop their technological abilities, increase instructional efficiency, and stimulate innovation in teaching techniques. The study also highlights challenges related to ethical use, data privacy, and over-reliance on technology. The research concludes that AI chatbots can serve as an effective tool for promoting technological proficiency and professional growth among higher education faculty.