A Usage of Mobile Banking and its Impact on Customer Banking Transaction

India is the second-largest user of mobile phones in the world. Mobile services are also offered through mobile phones in India, in addition to being utilised as a voice communication tool. E-services that assist consumers in handling financial transactions through mobile devices are referred to as mobile services. Each industry’s cornerstone is banking, and technology is essential to succeeding in the global marketplace. The modern method of banking is m-banking. M-banking is becoming increasingly popular since it enables consumers to do banking activities at any time and from any location. It enables customers to conveniently access their banking transactions around-the-clock. In this study, we examine how M-banking has affected consumer satisfaction with regard to Nagpur. Technology has been one of the biggest gauges of corporate growth and competitiveness in recent years. The banking sector is currently undergoing a change.