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ArticlePeer ReviewedOpen AccessPlagiarism Passed
Paper ID:10.55041/IJSREM39849

AI-Driven Real-Time Sales Analytics and Customer Feedback Insights Platform

Stream/Area:

-

Subject:

-

Paper ID:

10.55041/IJSREM39849

Volume:

8 |

12 |

Dec 2024

Pages:

Publication Frequency:

Monthly (12 issues per year)

DOI
Digital Object Identifier
10.55041/IJSREM39849

License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.

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Authors

AK

Ananthiga K

HJ

Harshini J

JJSV

Jeslar John Salamon V

MV

Mahalakshmi V

KK

Kalaivani K

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Abstract

This project focuses on developing an interactive, real-time dashboard designed to empower businesses with actionable insights into sales performance and customer feedback. The platform simplifies data analysis by allowing users to upload CSV or Excel files containing sales and customer data. Using advanced analytics and visualization techniques, it transforms raw data into meaningful insights to optimize business decisions. Key features include comprehensive sales analytics through dynamic charts and plots, sentiment analysis for customer feedback using TextBlob, and KPI tracking to monitor critical performance metrics such as total revenue, monthly sales trends, and customer satisfaction levels. By leveraging predictive analytics via linear regression, the dashboard enables accurate sales forecasting, empowering users to anticipate trends and make proactive strategies. This tool bridges the gap between data complexity and business strategy, equipping organizations to enhance customer satisfaction, streamline operations, and drive sustainable growth. Its user-friendly interface ensures accessibility, while the AI-driven insights provide precision and clarity, helping businesses stay competitive in a dynamic market environment.

KEYWORDS

AI-Driven Analytics Sales Insights Customer Feedback Analysis Data Visualization Predictive Analytics Sentiment Analysis Business Growth KPI Tracking Proactive Decision-Making Real-Time Dashboards.

Cite This Article

Ananthiga K, Harshini J, Jeslar John Salamon V, Mahalakshmi V, Kalaivani K, "AI-Driven Real-Time Sales Analytics and Customer Feedback Insights Platform," International Journal of Scientific Research in Engineering and Management, vol. 8, no. 12, Dec 2024. https://doi.org/10.55041/IJSREM39849

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Publication Date

12/16/2024

Peer Review Type

Double-Blind Peer Review

Review Rounds: 2

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0

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5

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This manuscript has been checked for plagiarism using TurnitinPlagiarismChecker software.

Conflict of Interest

The authors declare no conflict of interest related to this research work.

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No funding information available for this research.

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