AI-ML based HealthCare Chatbot
Amol Jadhav 1 Diya Gupta2, Hemangi Bhangale3, Neha Rathod4, Aditi Pisurde5,
1Department of Information Technology, Zeal College of Engineering and Research
2Department of Information Technology, Zeal College of Engineering and Research
3Department of Information Technology, Zeal College of Engineering and Research
4Department of Information Technology, Zeal College of Engineering and Research
5Department of Information Technology, Zeal College of Engineering and Research
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Abstract - The demand for efficient, accessible, and scalable healthcare solutions has prompted the integration of Artificial Intelligence (AI) and Machine Learning (ML) technologies into medical systems. AI-ML-based healthcare chatbots represent a transformative innovation, providing real-time, personalized medical assistance through conversational interfaces. These chatbots leverage Natural Language Processing (NLP) and machine learning algorithms to analyze symptoms, offer preliminary diagnoses, schedule consultations, and deliver medication reminders, thus enhancing healthcare accessibility, particularly in underserved regions. Despite significant advancements, several challenges persist, including maintaining diagnostic accuracy, handling complex medical queries, ensuring patient data privacy, and addressing algorithmic biases. This paper explores the current state of AI-driven healthcare chatbots, evaluating their methodologies, algorithms, and applications in various medical domains. Furthermore, a comprehensive analysis of existing systems is conducted, highlighting their strengths, limitations, and potential for future enhancements. Through this research, we propose a framework for optimizing the efficiency and scalability of AI-ML healthcare chatbots, aiming to improve their clinical reliability and patient outcomes. Ultimately, this study underscores the potential of AI-ML-based healthcare chatbots to revolutionize the healthcare delivery system, offering scalable, cost-effective, and personalized medical support to global populations.
Key Words: AI Healthcare Chatbot, Machine Learning, Natural Language Processing, Symptom Assessment, Disease Prediction, Healthcare Automation, Patient Support
