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ArticlePeer ReviewedOpen AccessPlagiarism Passed
Paper ID:IJSREM47188

AI Powered Delivery Post Office Identification System

Stream/Area:

-

Subject:

-

Paper ID:

IJSREM47188

Volume:

9 |

5 |

May 2025

Pages:

Publication Frequency:

Monthly (12 issues per year)

DOI
Digital Object Identifier
10.55041/IJSREM47188

License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.

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Authors

JR

Jayavadivel Ravi

AG

Ananthaneni Guruprasad

BM

Boyapati Meghana

EGC

Eduru GowthamiPothuraju Chandana

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Abstract

Postal services are still important in today’s world, but many people find it hard to access them easily using mobile technology. This project introduces an AI-powered Android application developed using Kotlin, designed to help users quickly find nearby post offices, submit complaints, and get instant support through a chatbot. The app uses geo- mapping and the Gemini AI chatbot to provide real-time help and location tracking. It also includes an admin panel for managing user feedback and updating post office information. The main goal is to make postal services more user-friendly, accessible, and efficient by combining artificial intelligence and mobile technology. The app improves communication between users and the postal department while supporting smarter service delivery.

KEYWORDS

AI-Powered Application Gemini chatbot Geo- Mapping Android Development Kotlin Postal Services Complaint Management Location Tracking Mobile Application and Smart Postal System.

Cite This Article

Jayavadivel Ravi, Ananthaneni Guruprasad, Boyapati Meghana, Eduru GowthamiPothuraju Chandana, "AI Powered Delivery Post Office Identification System," International Journal of Scientific Research in Engineering and Management, vol. 9, no. 5, May 2025. https://doi.org/10.55041/IJSREM47188

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Publication Date

7/4/2025

Peer Review Type

Double-Blind Peer Review

Review Rounds: 2

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0

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3

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5

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Conflict of Interest

The authors declare no conflict of interest related to this research work.

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No funding information available for this research.

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