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Paper ID:IJSREM37801

AI-Powered Invoice Processing in ERP Systems: A Reference Architecture for Confidence-Governed Touchless Accounts Payable Automation

Stream/Area:

-

Subject:

-

Paper ID:

IJSREM37801

Volume:

8 |

10 |

Oct 2024

Pages:

1-13

Publication Frequency:

Monthly (12 issues per year)

DOI
Digital Object Identifier
10.55041/IJSREM37801

License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.

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Authors

MK

Manish Kumar

Independent Researcher

NC, USA

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MV

Manykandaprebou Vaitinadin

Independent Researcher

CA, USA

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Abstract

Manual invoice processing in enterprise Accounts Payable (AP) systems remains time-consuming, error-prone, and difficult to scale in high-volume environments, and a substantial body of recent research has responded with increasingly capable artificial intelligence (AI) methods for extracting structured data from unstructured invoice documents. This literature, however, is concentrated almost entirely on the extraction problem, treating integration with Enterprise Resource Planning (ERP) systems as a thin final step rather than an architectural concern in its own right. This paper addresses that gap by proposing a reference architecture that extends AI-based invoice extraction into a complete, ERP-integrated invoice-to-pay pipeline, comprising ingestion, extraction, validation, three-way matching, tax and general ledger (GL) determination, and idempotent ERP posting. The architecture's central contribution is a confidence-governance layer that aggregates per-stage confidence scores using a weakest-link function and routes each invoice to touchless posting, human review, or rejection according to calibrated thresholds, with human override outcomes feeding back to recalibrate those thresholds over time. The study is developed through Design Science Research, grounded in information quality theory and control theory, and illustrated through a worked scenario demonstrating how a single low-confidence dimension, such as an ambiguous tax determination, appropriately withholds full automation even when extraction confidence is high. Because no proprietary production system was implemented for this study, empirical findings are presented as theoretically derived propositions rather than validated results, explicitly framed as expected outcomes for future empirical work. The paper contributes a reference architecture addressing an underserved layer of the AI-invoice-processing literature, a formal confidence-governance mechanism applicable beyond invoice processing to other AI-augmented enterprise transaction workflows, and practical guidance for enterprises evaluating touchless AP automation.

KEYWORDS

invoice processing; accounts payable automation; enterprise resource planning; touchless processing; confidence governance; intelligent document processing; design science research

Cite This Article

Manish Kumar, Manykandaprebou Vaitinadin, "AI-Powered Invoice Processing in ERP Systems: A Reference Architecture for Confidence-Governed Touchless Accounts Payable Automation," International Journal of Scientific Research in Engineering and Management, vol. 8, no. 10, pp. 1-13, Oct 2024. https://doi.org/10.55041/IJSREM37801

Full Article/Conclusion

This paper has argued that the rapidly maturing literature on AI-powered invoice extraction, while substantially advancing the accuracy with which structured data can be pulled from unstructured invoice documents, has left the architecture connecting that extraction to trustworthy, automated ERP posting comparatively underdeveloped. Grounding the problem in information quality theory (Wang and Strong 1996) and control theory (Ivanov et al. 2018), this paper proposed an eight-layer reference architecture extending invoice extraction into a complete invoice-to-pay pipeline, with a confidence-governance layer as its central contribution: a weakest-link aggregation of extraction, validation, matching, and tax and GL determination confidence, routed through calibrated, recalibratable thresholds to touchless posting, human review, or rejection. An illustrative scenario demonstrated the architecture's central design principle concretely, that a single low-confidence dimension appropriately withholds full automation even when other pipeline stages are highly confident. For researchers, the paper's primary contribution is a formal governance mechanism addressing a gap between the mature extraction literature and enterprise financial control requirements; for practitioners, its primary contribution is an explainable, auditable alternative to ad hoc touchless-eligibility configuration. Empirical validation of the propositions advanced in Section 9, through the reference implementation and case studies identified in Section 12, remains the necessary next step before this architecture's practical value can be established with confidence.

References

Hevner, A. R., March, S. T., Park, J., & Ram, S. (2004). Design science in information systems research. MIS Quarterly, 28(1), 75–105. https://doi.org/10.2307/25148625 Ivanov, D., Sethi, S., Dolgui, A., & Sokolov, B. (2018). A survey on control theory applications to operational systems, supply chain management, and Industry 4.0. Annual Reviews in Control, 46, 134–147. https://doi.org/10.1016/j.arcontrol.2018.10.003 Krieger, F., Drews, P., Funk, B., & Wobbe, T. (2021). Information extraction from invoices: A graph neural network approach for datasets with high layout variety. In F. Ahlemann, R. Schütte, & S. Stieglitz (Eds.), Innovation through information systems: Volume II: A collection of latest research on technology issues (pp. 5–20). Springer. https://doi.org/10.1007/978-3-030-86797-3_1 Liu, X., Gao, F., Zhang, Q., & Zhao, H. (2019). Graph convolution for multimodal information extraction from visually rich documents. In Proceedings of the 2019 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies, Volume 2 (Industry Papers) (pp. 32–39). Association for Computational Linguistics. https://doi.org/10.18653/v1/N19-2005 Palm, R. B., Laws, F., & Winther, O. (2019). Attend, copy, parse: End-to-end information extraction from documents. In 2019 International Conference on Document Analysis and Recognition (ICDAR) (pp. 329–336). IEEE. https://doi.org/10.1109/ICDAR.2019.00060 Palm, R. B., Winther, O., & Laws, F. (2017). CloudScan—A configuration-free invoice analysis system using recurrent neural networks. In 2017 14th IAPR International Conference on Document Analysis and Recognition (ICDAR) (Vol. 1, pp. 406–413). IEEE. https://doi.org/10.1109/ICDAR.2017.74 Peffers, K., Tuunanen, T., Rothenberger, M. A., & Chatterjee, S. (2007). A design science research methodology for information systems research. Journal of Management Information Systems, 24(3), 45–77. https://doi.org/10.2753/MIS0742-1222240302 Saout, T., Lardeux, F., & Saubion, F. (2024). An overview of data extraction from invoices. IEEE Access, 12, 19872–19886. https://doi.org/10.1109/ACCESS.2024.3360528 Wang, R. Y., & Strong, D. M. (1996). Beyond accuracy: What data quality means to data consumers. Journal of Management Information Systems, 12(4), 5–33. https://doi.org/10.1080/07421222.1996.11518099

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Publication Date

10/28/2024

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