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Stream/Area:
-
Subject:
-
Paper ID:
IJSREM41186
Volume:
9 |
1 |
Jan 2025
Pages:
Publication Frequency:
Monthly (12 issues per year)
License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.
The increasing number of questions in the admission process of engineering and polytechnic colleges under the Department of Technical Education, is making it impossible for institutions to manage queries using traditional methods. To enhance communication and provide relevant information, centrally developed AI-enabled chatbots can be used to act as virtual assistants. The chatbot will automatically answer questions related to admissions, eligibility, fees, scholarships, courses, hostel facilities, and placement times. The chatbot, available 24/7, will reduce the workload of employees, enhance user experience, and provide insights to improve services. With machine learning, the system can adapt and improve its performance based on user interaction and provide accurate and relevant information. Chatbots not only improve response time but also eliminate the need for human intervention in solving many problems. In addition, the design of the education system will ensure the dissemination of information in every school, equality and accuracy. Thanks to natural language processing, which allows multilingual support, chatbots will make the inquiry process more efficient and effective by providing access to a wider audience, thus allowing students and participants to make their own decisions.
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Publication Date
1/29/2025
Peer Review Type
Double-Blind Peer Review
Review Rounds: 2
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The authors declare no conflict of interest related to this research work.
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