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© 2026 IJSREM – International Journal of Scientific Research in Engineering and Management. This is an open-access journal. Articles are published under the Creative Commons Attribution (CC BY 4.0) License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

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ArticlePeer ReviewedOpen AccessPlagiarism Passed
Paper ID:10.55041/IJSREM37870

AI Virtual Assistants in Human Services: Empowering Customers and Caseworkers

Stream/Area:

-

Subject:

-

Paper ID:

10.55041/IJSREM37870

Volume:

8 |

10 |

Oct 2024

Pages:

Publication Frequency:

Monthly (12 issues per year)

DOI
Digital Object Identifier
10.55041/IJSREM37870

License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.

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Authors

DR

Deepika Rikhi

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Abstract

This paper explores the transformative role of AI virtual assistants (VAs) in human services, highlighting their potential to enhance communication, streamline processes, and improve customers’ and caseworkers’ overall experience. By examining technology applications and challenges, the aim is to comprehensively understand how VAs can empower the human services industry.

KEYWORDS

AI Virtual assistant Natural language Processing Machine learning Caseworker assistant Customer assistant

Cite This Article

Deepika Rikhi, "AI Virtual Assistants in Human Services: Empowering Customers and Caseworkers," International Journal of Scientific Research in Engineering and Management, vol. 8, no. 10, Oct 2024. https://doi.org/10.55041/IJSREM37870

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Publication Date

12/10/2024

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Double-Blind Peer Review

Review Rounds: 2

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8

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5

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The authors declare no conflict of interest related to this research work.

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