An Analysis on Performance Management Systems Analysis at Apollo Hospitals, Jayanagar, Bangalore

An Analysis on Performance Management Systems Analysis at Apollo Hospitals, Jayanagar, Bangalore

Author 1: ABHIRAM MA

IV Sem MBA, RRIAS, RR Institutions

Bangalore University, Bangalore

Email ID abhirammohan7608@gmail.com

Author 2: Divya K Murthy

Head of the Department RRIAS, RR Institutions

Bangalore University, Bangalore

Email ID  sansdivya@gmail.com

Abstract
Performance management systems play a pivotal role in enhancing organizational effectiveness by aligning employee performance with strategic goals. This study focuses on the performance management systems (PMS) at Apollo Hospitals, Jayanagar, Bangalore, a leading healthcare institution. The research aims to analyze the effectiveness of the PMS in fostering employee development, ensuring accountability, and meeting organizational objectives. Key aspects such as goal setting, appraisal mechanisms, feedback processes, and their alignment with organizational values are examined. The study employs both qualitative and quantitative methods, including surveys, interviews, and performance metrics analysis, to evaluate the PMS's efficiency and its impact on staff motivation, productivity, and job satisfaction. Results highlight the strengths of the existing system, such as structured feedback loops and competency-based assessments, while identifying areas needing improvement, including timely evaluations and more robust career development plans. The findings provide actionable insights for optimizing PMS in healthcare settings, ensuring better alignment between employee performance and patient care quality. This research underscores the critical role of well-designed PMS in achieving operational excellence in healthcare organizations.

Key Words:
Performance Management System, Apollo Hospitals, Employee Development, Healthcare Efficiency, Organizational Goals