An Investigation regarding the perception of support from an organization and its influence on the level of employee engagement in Banking Sector

An Investigation regarding the perception of support from an organization and its influence on the level of employee engagement in Banking Sector

Neena Krishna

Abstract:

Employee engagement is a crucial factor in the success of organizations, particularly in the dynamic and competitive banking sector. Recognizing the significance of employee engagement, this study aims to investigate the relationship between the perception of support from an organization and the level of employee engagement within the banking sector.The research employs a mixed-methods approach, combining quantitative surveys and qualitative interviews. The quantitative phase involves administering a structured questionnaire to a sample of banking employees to measure their perception of support from the organization and their level of engagement. The qualitative phase involves conducting in-depth interviews with a subset of participants to gain a deeper understanding of their perceptions and experiences.The study hypothesizes that a positive perception of support from the organization will be positively correlated with higher levels of employee engagement. The perception of support encompasses various dimensions, such as managerial support, organizational resources, career development opportunities, and work-life balance initiatives. The research also explores potential moderating factors, including demographic variables such as age, gender, and tenure.The findings of this study will contribute to the existing literature on employee engagement by providing empirical evidence specific to the banking sector. The results can inform organizational strategies and interventions aimed at enhancing employee engagement within banks, ultimately leading to improved employee satisfaction, productivity, and organizational performance.