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Paper ID:IJSREM67482

Artificial Intelligence Chatbot in Education

Stream/Area:

-

Subject:

-

Paper ID:

IJSREM67482

Volume:

10 |

9 |

Sep 2026

Pages:

1-5

Publication Frequency:

Monthly (12 issues per year)

DOI
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Not assigned

License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.

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Authors

NYD

Netra Yogesh Dhonde

Information Technology and Computer Science

D.G Ruparel.College

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ASG

Aarti Sanjay Gawai

Information Technology and Computer Science

D.G Ruparel.College

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Abstract

AI chatbots are becoming more useful in education for both students and teachers. This paper reviews the application of AI Chatbots in education. It discusses its uses, advantages, disadvantages and effects on teaching and learning. Chatbots can help students answer questions, understand complex topics, revise lessons, get feedback, and support personalized instruction. They can also assist teachers with routine tasks and the preparation of learning materials. However, there are challenges including giving wrong information, over-reliance on AI, privacy issues, and issues of academic integrity. To summarize, AI chatbots can provide flexible and accessible learning support, but they should be used with proper guidance and human supervision. More research is needed to investigate effective and responsible uses of AI chatbots in education.

KEYWORDS

Artificial Intelligence AI Chatbots Education Personalized Learning Student Learning Generative AI

Cite This Article

Netra Yogesh Dhonde, Aarti Sanjay Gawai, "Artificial Intelligence Chatbot in Education," International Journal of Scientific Research in Engineering and Management, vol. 10, no. 9, pp. 1-5, Sep 2026.

Full Article/Conclusion

AI chatbots can be an efficient tool to use for educational purposes. They may assist students in answering questions, clarifying doubts, revising topics, receiving feedback, etc. In addition, they can help teachers with performing some routine tasks such as creating questions and materials for learning. All mentioned points indicate that chatbots can be very useful in the learning process. Nevertheless, there are also certain advantages and disadvantages of using chatbots in education. There are various issues connected with the usage of artificial intelligence in education: misleading information, over-dependence on the technology, privacy and security of data, violation of academic integrity, and inequality in the availability of appropriate technologies among students. In addition, over-dependence on chatbots can harm the process of developing independent thinking skills and problem-solving skills in students. Therefore, the implementation of AI chatbots should be used reasonably in education. Overall, the use of AI chatbots in education may be useful for students and teachers as they have many beneficial features and can support the existing educational process. However, these technologies are not a replacement for teachers. The effective use of chatbots requires adequate guidance from educators, human supervision, responsible use of the tools, and correct integration into the educational process. With the development of technology, further research is needed in order to find out how to use these tools efficiently while avoiding their limitations. AI chatbots can also be useful for revision and practicing according to students' own schedule and pace. At the same time, it is important to remember about the necessity of using this tool under the guidance of a teacher who can check answers or give more information.

References

[1]   L. Labadze, M. Grigolia, and L. Machaidze, “Role of AI chatbots in education: Systematic literature review,” International Journal of Educational Technology in Higher Education, vol. 20, art. no. 56, 2023, doi:10.1186/s41239-023- 00426-1. [12]    J. A. Kumar, “Educational Chatbots for Project-Based Learning: Investigating Learning Outcomes for a Team-Based Design Course,” International Journal of Educational Technology in Higher Education, vol. 18, 2021, doi: https://doi.org/10.1186/s41239-021-00302-w. [2]   N. F. Davar, M. A. A. Dewan, and X. Zhang, “AI Chatbots in Education: Challenges and Opportunities,” Information, vol. 16, no. 3, art. no. 235, 2025, doi:10.3390/info16030235.[3]  C. C. Cao, Z. Ding, J. Lin, and F. Hopfgartner, “AI Chatbots as Multi-Role Pedagogical Agents: Transforming Engagement in CS Education,” arXiv preprint arXiv:2308.03992, 2023, https://arxiv.org/abs/2308.03992.[4]   A. Hakimi, R. L. M. Yue, M. S. Muhsin, M. Abu Bakar, C.T. Y. Teng, and K. D. Prihadi, “The social impact of artificial intelligence chatbots on college students,” International Journal of Evaluation and Research in Education, vol. 14, no. 1, pp. 10–16, 2025, doi: 10.11591/ijere.v14i1.29469.[5]  A. Thoeni and L. K. Fryer, “AI chatbots in higher education: Comparing expectations to evidence,” Computers in Human Behavior Reports, vol. 22, art. no. 101061, 2026, doi:10.1016/j.chbr.2026.101061.[6]     S. Wollny, J. Schneider, D. Di Mitri, J. Weidlich, M. Rittberger, and H. Drachsler, “Are We There Yet? – A Systematic Literature Review on Chatbots in Education,” Frontiers in Artificial Intelligence, vol. 4, art. no. 654924, 2021, doi: https://doi.org/10.3389/frai.2021.654924.[7]    S. Gupta and Y. Chen, “Supporting Inclusive Learning Using Chatbots? A Chatbot-Led Interview Study,” Journal of Information Systems Education, vol. 33, no. 1, pp. 98–108,2022. https://jise.org/Volume33/n1/JISE2022v33n1pp98-108.html.

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Publication Date

9/26/2026

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