Artificial Intelligence’s Impact on Organizational Work

Artificial Intelligence’s Impact on Organizational Work

Bhavya Arora

Abstract

India’s corporate landscape is undergoing a seismic shift with the integration of Artificial Intelligence (AI), projected to burgeon into a $7.8 billion market by 2025 (IBEF, 2024). This research delves into AI’s transformative effects on organizational efficiency, human resource (HR) management, and ethical perceptions within India’s diverse workplace ecosystem. Employing a mixed-methods approach, the study leverages a Google Forms survey (n=49, June 10, 2025) and secondary industry data, analyzed through Excel for statistical insights and thematic patterns. Findings reveal robust AI adoption, with 54.2% of organizations utilizing machine learning and 45.8% deploying chatbots, yet 18.8% report no AI use, signaling adoption disparities. AI enhances productivity (67.4% report improved efficiency), decision-making (83.3% note advancements), and HR processes, particularly recruitment (37.5%). However, ethical concerns, including surveillance fears (54.2%) and uncertain HR transparency (35.4%), pose significant challenges. The study proposes actionable strategies to optimize AI integration, enhance trust, and address ethical dilemmas, offering valuable insights for Indian organizations and contributing to global academic discourse on AI-driven workplace transformation.
Keywords: Artificial Intelligence, Workplace Efficiency, Human Resource Management, Ethical AI, India, Machine Learning, Employee Trust