ASSESSMENT OF TRAINING AND DEVELOPMENT PRACTICES ON AGENTS OF LIFE INSURANCE COMPANIES: EMPIRICAL STUDY OF RUPANDEHI DISTRICT

ASSESSMENT OF TRAINING AND DEVELOPMENT PRACTICES ON AGENTS OF LIFE INSURANCE COMPANIES: EMPIRICAL STUDY OF RUPANDEHI DISTRICT

Nisha Thapa Dagami

Tribhuwan University

Department of Business Administration, Lumbini Banijya Campus

ABSTRACT
The motive of this research paper is to evaluate the level of satisfaction of individual agents with regard to Training and Development practices of Life Insurance companies. This is a Descriptive research based on responses 51 insurance agents. Their opinion was gathered through structured questionnaire using Purposive Sampling Method from companies of Life Insurance Corporation of Rupandehi District. After testing normality of data several inferential statistics namely Reliability test was used. To determine the relationship between the demographic factors and life insurance demand one way ANOVA and independent T-test have been conducted. Multiple Regression have been applied to test the impact of independent variable over dependent variable. The study concludes that there is no significant impact of demographic variable over the employee satisfaction of Insurance agent. The level of the satisfaction of agents with Training and Development practices of corporation is highly co-related with the status of agents. Higher status of agents is comparatively highly satisfied with regard to all the factors like Training need analysis, Training Design and Implementation and Training Evaluation. The agents who are engaged for full time in agency business are comparatively higher satisfied with all the factors. Further, there is no significant difference in their opinion in district wise with regard to satisfaction level.

Key words: Agents, Satisfaction, Training and Development practices, Engagement, etc.