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Stream/Area:
-
Subject:
-
Paper ID:
IJSREM68108
Volume:
10 |
10 |
Oct 2026
Pages:
1-9
Publication Frequency:
Monthly (12 issues per year)
License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.
Department of computer engineering
Adsul Technical Campus Chas Ahilyanagar
Department of computer engineering
Adsul Technical Campus Chas Ahilyanagar
Department of computer engineering
Adsul Technical Campus Chas Ahilyanagar
Department of computer engineering
Adsul Technical Campus Chas Ahilyanagar
Department of computer engineering
Adsul Technical Campus Chas Ahilyanagar
This paper presents the design and implementation of an automated Hospital Patient Registration System developed using Robotic Process Automation (RPA) on the Microsoft Power Automate Desktop (PAD) platform. Manual patient registration at hospital counters and health camps is repetitive, time-consuming and prone to data-entry errors, since staff must collect and cross-check multiple fields such as demographic details, contact information, disease category and payment status for every patient. The proposed system automates the complete registration life-cycle: it collects patient information through guided input dialogs, validates age, mobile number and email address using conditional logic and looping, automatically allocates a doctor based on the selected disease, generates a unique, incrementing Patient ID, stores structured records in an Excel-based patient database, manages payment status through a QR-code-based flow, and produces a patient invoice using a Word template that is converted to PDF and delivered to the patient through WhatsApp Web automation. The system was implemented and functionally verified using fifteen test cases covering input validation, doctor allocation, record storage, document generation and multi-patient registration through looping; all test cases produced the expected outcome. The results indicate that a low-code RPA workflow can reliably reproduce the behaviour of a manual registration counter while removing repetitive manual effort, reducing the likelihood of data-entry errors, and shortening the time needed to issue a registration invoice. Because the solution is built entirely on commonly available desktop applications (Power Automate Desktop, Excel, Word and a web browser) and requires no change to existing hospital software, it is well suited for deployment in small clinics, hospital OPD counters and temporary health camps.
KEYWORDS
This paper has presented the design, implementation and functional testing of a Hospital Patient Registration System automated using Microsoft Power Automate Desktop. The system collects and validates patient information, automatically allocates a doctor and a unique Patient ID, stores structured records in an Excel database, manages payment status through a QR-code-based flow, generates a Word/PDF invoice, and delivers it to the patient over WhatsApp Web, with support for registering multiple patients in a single session through looping. Functional testing across fifteen representative test cases confirmed that every stage of the workflow behaves as expected. By automating a repetitive, rule-based administrative process using only low-code tools and standard desktop applications, the proposed system offers hospitals, clinics and health camps a low-cost path to reducing manual effort, improving data consistency and speeding up patient registration, and provides a practical foundation that can be extended into a more comprehensive hospital management and patient registration automation platform in future work.
[1] N. Sumathi and A. Jeyalakshmi, "Implementing robotic process automation to improve operational efficiency in the health-care sector," International Journal of Health Sciences, vol. 6, no. S1, pp. 9666-9675, 2022. [2] "Robotic Process Automation (RPA) in Patient Registration and Onboarding," International Journal of Science and Research (IJSR). [3] "Increasing Trends of Artificial Intelligence With Robotic Process Automation in Health Care: A Narrative Review," PMC, National Library of Medicine, 2024. [4] "Literature review on the implementation of Robotic Process Automation in healthcare and its social influence," ScienceDirect, 2025. [5] ScienceSoft, "Robotic Process Automation (RPA) in Healthcare," scnsoft.com/healthcare/robotic-process-automation. [6] Microsoft, "Power Automate Desktop Documentation," https://learn.microsoft.com/power-automate/. [7] Microsoft, "Power Automate Desktop Flows Documentation," https://learn.microsoft.com/power-automate/desktop-flows/. [8] Microsoft, "Excel Documentation," https://support.microsoft.com/excel. [9] Microsoft, "Word Documentation," https://support.microsoft.com/word. [10] WhatsApp Web, https://web.whatsapp.com/.
Publication Date
10/19/2026
Peer Review Type
Double-Blind Peer Review
Review Rounds: 2
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Conflict of Interest
The authors declare no conflict of interest related to this research work.
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No funding information available for this research.
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