Chatbot for Healthcare

In recent years, the need for digital healthcare assistance has grown because of population increase, limited medical resources, and language differences. Many current medical chatbots are only available in English and offer limited support. This paper introduces BERT-MED, an AI-driven healthcare assistance system that follows templates. It includes a multilingual medical chatbot, a smart hospital finder, and a drug safety module. The system uses transformer-based sentence embeddings to understand user medical questions and pull disease-related information from structured datasets. The chatbot allows both text and voice interactions and provides answers in multiple Indian languages. To help users understand better, the system offers educational YouTube videos about diseases. Furthermore, the smart hospital finder uses GPS-based location tracking, OpenStreetMap data, and crowd estimation to locate nearby healthcare facilities with risk indicators. The drug safety module gives information on medicine usage, dosage, warnings, and suggestions for similar pills. Experimental results show that this system provides accurate answers, quick information retrieval, and better usability than