Building a Chatbot to Promote College Admissions

Human participation makes university entry very difficult in Vietnam. Here is an article that introduced the chatbot to support the university admissions process by answering questions. Unlike the state of the art, where usually a bot is built, in this paper we use a developed bot on the Rasa platform. To that aim, we learned different ways in the understanding of natural language for good pipelines. We further developed and published a website to log in for training bots. The experimental results show that the pipelines using DIET with pre-training models are competitive.