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Paper ID:IJSREM67259

Building Direct-to-Consumer Capabilities in India: A Qualitative Study of Strategy, Scale, and Acquisition

Stream/Area:

-

Subject:

-

Paper ID:

IJSREM67259

Volume:

10 |

9 |

Sep 2026

Pages:

1-6

Publication Frequency:

Monthly (12 issues per year)

DOI
Digital Object Identifier
10.55041/IJSREM67259

License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.

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Authors

DAP

Dr Aparna Patrikar

Department of Management — MBA Programme

Institute of Professional Education and Research (IPER), Bhopal

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PN

Prof.Yogesh Nene

Department of Management — MBA Programme

Oriental College of Management(OCM),Bhopal

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Abstract

Direct-to-consumer (D2C) brands have become central to India's consumer economy, reshaping how firms build brand equity, collect consumer data, and compete across digital and physical channels. Recent estimates place India's D2C market in the US$10–12 billion range in FY26, with forecasts toward US$60 billion by 2030, while Tier 2 and Tier 3 cities now account for a large share of new orders. At the same time, large FMCG firms are increasingly acquiring D2C brands to enter premium categories, access younger consumers, and obtain digital-first capabilities more quickly than they could build internally. This qualitative study draws on journal articles, annual reports, corporate press releases, and media coverage to examine how Indian D2C brands such as Minimalist, Wakefit, and Yoga Bar have scaled, and why incumbents are buying them. The paper argues that D2C should be understood as an organisational capability system rather than a simple sales channel, and that the current Indian market is entering a consolidation phase in which successful D2C brands are becoming strategic acquisition targets.

KEYWORDS

D2C India FMCG acquisition Minimalist Wakefit Yoga Bar marketing strategy qualitative study

Cite This Article

Dr Aparna Patrikar, Prof.Yogesh Nene, "Building Direct-to-Consumer Capabilities in India: A Qualitative Study of Strategy, Scale, and Acquisition," International Journal of Scientific Research in Engineering and Management, vol. 10, no. 9, pp. 1-6, Sep 2026. https://doi.org/10.55041/IJSREM67259

Full Article/Conclusion

The Indian D2C market is moving into a new phase characterized by growth beyond metros, rising omnichannel complexity, and acquisition-led consolidation. Minimalist, Wakefit, and Yoga Bar illustrate three distinct paths to scale: premium transparency, category education, and health-led differentiation. Large FMCG firms are acquiring these brands because they offer access to premium categories, consumer insight, and digital capability that is difficult to build quickly in-house. For marketing scholars, the paper shows that D2C in India is best understood as a capability system, not just a sales channel. For managers, it suggests that brands must build trust, manage omnichannel execution, and create a strategic identity that remains attractive both to consumers and to potential acquirers.

References

Eisenhardt, K. M. (1989). Building theories from case study research. Academy of Management Review, 14(4), 532–550. Eisenhardt, K. M., & Graebner, M. E. (2007). Theory building from cases: Opportunities and challenges. Academy of Management Journal, 50(1), 25–32. https://doi.org/10.5465/amj.2007.24160888 Eisenhardt, K. M., & Martin, J. A. (2000). Dynamic capabilities: What are they? Strategic Management Journal, 21(10–11), 1105–1121. Hindustan Unilever Limited. (2025, January 22). HUL to acquire premium beauty brand Minimalist [Press release]. https://www.unilever.com/news/press-and-media/press-releases/2025/hul-to-acquire-premium-beauty-brand-minimalist/ ITC Limited. (2023, January 19). ITC to acquire Yoga Bar, fortifying its nutrition-led healthy foods portfolio [Press release]. Kalayci, E., Becker, J. U., & Barrot, C. (2024). Understanding customers' choice for digital D2C versus multi-brand operations. Journal of Retailing, 100(2), 256–273. https://doi.org/10.1016/j.jretai.2024.02.001 Lienhard, S. (2022). Established consumer goods manufacturers and direct-to-consumer (D2C) strategies: How to build capabilities for manufacturers' own D2C brands. Proceedings of the European Marketing Academy (EMAC) Annual Conference. Lienhard, S., Schögel, M., & Boppart, A. (2021). The prerequisites for D2C strategies: A close view at established consumer goods manufacturers. Marketing Review St. Gallen, 38(6), 10–17. Mu, W., & Yi, Y. (2024). The impact of characteristic factors of the direct-to-consumer marketing model on consumer loyalty in the digital intermediary era. Frontiers in Psychology, 15, 1347588. https://doi.org/10.3389/fpsyg.2024.1347588

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Publication Date

9/13/2026

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