Catalyzing Organizational Development and Enhancing Employee Satisfaction: The Transformative Influence of Artificial Intelligence Software
Sally Saleh* A.GAJENDRAN**
* Research Scholar, College of Management, SRM Institute of Science and Technology, Kattankulathur – 603203, Chengalpattu District, Tamil Nadu, India,.in
** Associate professor, College of Management, SRM Institute of Science and Technology, Ktr Campus, Chengalpattu Dist, Tamil Nadu, India
Abstract
Human resource management (HRM) encompasses many critical tasks, beginning with the daunting responsibility of reviewing and selecting candidates from various resumes, sometimes numbering in the hundreds or even thousands. This initial screening and selection process, followed by the meticulous undertaking of interviews to identify the most suitable candidates, constitutes a pivotal phase in HRM. Furthermore, HR professionals must diligently manage various employee-related obligations, including onboarding, training, and continuous development.
Recently, HR departments have been grappling with a burgeoning influx of inquiries about benefits, insurance, and vacation days. This relentless barrage of administrative tasks has prompted a significant shift towards integrating artificial intelligence (AI) solutions, thus aiding HR professionals in their daily undertakings. The integration of AI systems now permeates nearly every facet of HRM, offering efficiencies and time-saving advantages. AI's footprint is particularly discernible in recruitment, candidate selection, and onboarding. It is a highly effective means of addressing frequently asked questions and automating repetitive tasks that traditionally consumed substantial amounts of HR personnel's time.
This transformative technology adoption has enabled HR departments to redirect their newfound time towards more value-driven endeavors, focusing on employee engagement and productivity enhancement. The central objective of this research is to comprehensively investigate the role of artificial intelligence in contemporary human resources practices. It aims to elucidate the manifold benefits AI brings to the field and the extent to which organizations have embraced it as an integral part of their daily operations.
In addition, this study also seeks to gauge the awareness and utilization of AI applications among HR professionals and the workforce in general. A meticulously designed questionnaire has been crafted for this purpose, and responses have been meticulously collected from individuals representing diverse organizations.
Key words
Artificial intelligence, Human Resources Management, HR Tasks, Employee Engagement, Job satisfaction.
