Catering Online Ordering and Managing Food Services
Ashik M S, IV year CST, SNS College of Engineering, Coimbatore. Email : ms.ashik2004@gmail.com
Deepakkumar M J, IV year CST, SNS College of Engineering, Coimbatore. Email : deepakkumar.mj2610@gmail.com
Gowtham K, IV year CST, SNS College of Engineering, Coimbatore. Email : gowthamkumar5641@gmail.com
Moushigan K, IV year CST, SNS College of Engineering, Coimbatore. Email : monishmoushimonish@gmail.com
Poonkodi P, Assistant Head of the Department, SNS College of Engineering, Email: poonkodi.p.cst@snsce.ac.in
Abstract
The increasing demand for convenient, efficient, and personalized food services has led to the rapid growth of online catering ordering and management systems. These platforms provide an integrated solution that simplifies the process of placing catering orders while offering enhanced control and flexibility for both customers and service providers. This paper explores the development, functionalities, and benefits of online catering ordering systems, focusing on their ability to streamline menu selection, order customization, payment processing, and delivery scheduling. Additionally, it examines how these systems improve operational efficiency for food service providers by enabling better inventory management, order tracking, and customer relationship management (CRM). With the advent of mobile technologies and cloud-based systems, catering businesses are able to reach a broader customer base, reduce overhead costs, and provide a seamless user experience. The study also discusses the challenges of maintaining quality, managing customer expectations, and ensuring timely delivery in the context of online catering services. Overall, the paper highlights the transformative impact of online platforms on the catering industry, emphasizing their role in enhancing customer satisfaction and business growth. In today's fast-paced digital era, the demand for efficient and user-friendly online ordering systems in the catering industry has surged. This project aims to develop a comprehensive online platform for catering services that streamlines the process of ordering, managing, and delivering food.
