Chatbots in education

Artificial Intelligence is becoming an important part of modern education, and chatbots are one of the technologies that can provide additional support to students and teachers. Educational chatbots can answer questions, explain concepts, conduct quizzes, provide learning resources, and assist with routine academic queries.  However, chatbots also have important limitations. They can provide incorrect information, create privacy concerns, contribute to academic dishonesty, and encourage students to become overly dependent on AI. These problems show that chatbot technology needs to be implemented carefully.  The findings of this research suggest that educational chatbots should be treated as supporting learning tools rather than replacements for teachers. Human teachers continue to play an important role in explaining complex concepts, providing motivation, developing critical thinking, and understanding students' individual needs.  The combination of Artificial Intelligence and human teaching can therefore provide a balanced learning environment. With appropriate supervision, reliable educational content, privacy protection, and responsible use, chatbots can become a valuable part of modern education. Future research should focus on developing and testing chatbot prototypes with real students and teachers to measure their actual effect on learning outcomes, student engagement, and academic performance.

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