COLLEGE ENQUIRY CHATBOT

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COLLEGE ENQUIRY CHATBOT

Ankita Gupta 1 , Dr. Pallavi Devendra Tawde2

Department of IT and CS,

Nagindas Khandwala ,

Mumbai,Maharashtra,India

ABSTRACT:

A chatbot is software that is used to interact between a computer and a human in a natural language, as humans chat. Chatbots engage in conversation with users in place of humans and respond to them. The goal of this report on chatbots was to resemble a human being in the way they interact, trying to make the user think he is chatting with another human being. The chatbot application helps students access university-related information from anywhere with an internet connection. This system reduces the work of college administration providing information to students and reduces the workload on the staff to answer all the students' queries. This project aims to develop a college inquiry chatbot that answers any queries posted by students, like college details, course-related questions, location of the college, fee structure, etc. The College Enquiry Chatbot project is built using deep learning algorithms that analyze user’s queries and understand the users' messages. This system is a web application that returns answers to queries. Any individual can simply query the bot. The answers are appropriate to the user's query. The system allows users to query any college-related activities. The user does not have to personally go to the college for an inquiry. The system analyses the question and then answers it for the user. Through the suggestion box, users can also provide suggestions. The system replies using an effective graphic user interface, which implies that a real person is talking to the user.

KEYWORDS: Chat bot, Artificial Intelligence, Enquiry, Response, Query.

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