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ArticlePeer ReviewedOpen AccessPlagiarism Passed
Paper ID:IJSREM49215

Consumer Behavior Towards Digital Marketing in Amazon

Stream/Area:

-

Subject:

-

Paper ID:

IJSREM49215

Volume:

9 |

5 |

May 2025

Pages:

Publication Frequency:

Monthly (12 issues per year)

DOI
Digital Object Identifier
10.55041/IJSREM49215

License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.

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AB

ARUN BHARDWAJ

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Abstract

The research dissects the many internal and external marketing strategies that businesses utilise strategic marketing. The study’s main hypothesis is that by focusing on consumers’ needs and wants and implementing into Amazon’s organisation, both parties will benefit and the company will see greater profit margins. The mission goals of Amazon show that Jeff Bezos uses an innovative co-petition strategy that prioritises customer satisfaction to advance and expand the business. The study finds that a complete picture of the company’s strengths and weaknesses is revealed by utilising the SWOT Analysis to examine Amazon’s marketing strategy. Due to the implementation of a customer-centric positioning approach for the development of their business, Amazon is in a stable and lucrative position overall. Additionally, the 3Ps demonstrate that Amazon employs both internal and external marketing strategies.

KEYWORDS

Cash on delivery consumer purchasing decision E-commerce.

Cite This Article

ARUN BHARDWAJ, "Consumer Behavior Towards Digital Marketing in Amazon," International Journal of Scientific Research in Engineering and Management, vol. 9, no. 5, May 2025. https://doi.org/10.55041/IJSREM49215

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Publication Date

5/30/2025

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Double-Blind Peer Review

Review Rounds: 2

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5

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Conflict of Interest

The authors declare no conflict of interest related to this research work.

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No funding information available for this research.

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