Crisis Management and Organizational Resilience: Lessons Learned from the COVID-19 Pandemic in the Indian Context

Crisis Management and Organizational Resilience: Lessons Learned from the COVID-19 Pandemic in the Indian Context

Akib Akhtar Ansari

UNDER THE GUIDANCE OF Prof. Dharmendra Kushwaha

Master Of Business Administration

School of Business Galgotias University

Abstract:

Beginning in late 2019, the COVID-19 pandemic presented significant obstacles for organisations worldwide. This research examines how Indian organisations responded to the crisis and how they were able to persevere through such atrying period. It focuses on how various industries responded to the disruptions, including manufacturing, healthcare, services, and education. The study also looks at how India's distinct cultural and economic circumstances affected how businesses reacted. It examines how managers, leaders, workers, and human resources specialists contributed to the survival and well-being of organisations. The study determines what worked well and what can be learnt for the future by fusing expert knowledge with real-life experiences. It aims to help organizations be better prepared for future crises by sharing practical ideas and strategies. In short, this research shows how Indian organizations coped with the pandemic and what lessons can help build stronger, more flexible workplaces going forward.