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© 2026 IJSREM – International Journal of Scientific Research in Engineering and Management. This is an open-access journal. Articles are published under the Creative Commons Attribution (CC BY 4.0) License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

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ArticlePeer ReviewedOpen AccessPlagiarism Passed
Paper ID:10.55041/IJSREM32528

Customer engagement and advertising : Looking forward and backward

Stream/Area:

-

Subject:

-

Paper ID:

10.55041/IJSREM32528

Volume:

8 |

4 |

Apr 2024

Pages:

Publication Frequency:

Monthly (12 issues per year)

DOI
Digital Object Identifier
10.55041/IJSREM32528

License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.

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Authors

TS

Tanmay Sharma

DRJ

Dr. Reji John

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Abstract

This report presents the interaction between consumer strategy and advertising, examines the history and future projections of advertising practices. . Technological advances, cultural shifts, and changes in consumer preferences have led to changes in consumer engagement and advertising. By analyzing backwards from the previous period, from daily media to digital platforms, important information about good ideas, problems encountered and lessons are written down. The future direction of advertising includes technologies such as artificial intelligence, virtual reality and experience. Expected changes in consumer behavior,regulatory environment and new business opportunities are explored to provide businesses and marketers with a positive outlook. Advise clients on collaboration and advertising strategies in a complex and competitive market. Methodology/Design: The researcher conducted interviews using a qualitative method to gather information about the Customer engagement and advertising: looking forward and backward. Through these interviews, the study aims to identify current challenges and opportunities, using evidence to inform future recommendations. Research: Research shows that the advertisements are structured in a way that it engages the customer with considering and analysing traditional trends and future success. Research participant highlighted the issues, trends, solutions of customer’s engagement and advertising also with navigating the old traditional strategies and future ones. This report also shows the values that are added through advertisements and ultimately results in increased sales for the business Value/Value: The report provides values such as information, innovation, change, ethics, sustainability,longterm relationships, competitive advantage and customer satisfaction for businesses to improve their customer engagement and advertising strategies. focused approach to advertising and customer engagement. By understanding and meeting the n

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Cite This Article

Tanmay Sharma, Dr. Reji John, "Customer engagement and advertising : Looking forward and backward," International Journal of Scientific Research in Engineering and Management, vol. 8, no. 4, Apr 2024. https://doi.org/10.55041/IJSREM32528

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Publication Date

12/31/45413

Peer Review Type

Double-Blind Peer Review

Review Rounds: 2

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Conflict of Interest

The authors declare no conflict of interest related to this research work.

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No funding information available for this research.

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