Customer Satisfaction and Loyalty of Hyundai

A study on assessment of customer satisfaction of hyundai car in. In this study the difference between the client’s expectation of performance and their perceived. Experience of performance is use ass the basis for measuring customer satisfaction with a service this given the metric a satisfaction gap that both objective and measurable. In this study a descriptive research methodology was adopted and primary data was acquired by a questionnaire with 100 response. The primary goal of the study was to determine the company’s product on the market. To satisfy the research program’s key objective a proper sample size was chosen which research total population and aids in the collection of data. In the this survey a stunted questionnaire was utilised as a research analysis and interpretation were also employed to get at the survey conclusion and finding, as well as to market recommendation.