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ArticlePeer ReviewedOpen AccessPlagiarism Passed
Paper ID:10.55041/IJSREM36397

Chatbot using Machine Learning

Stream/Area:

-

Subject:

-

Paper ID:

10.55041/IJSREM36397

Volume:

8 |

7 |

Jul 2024

Pages:

Publication Frequency:

Monthly (12 issues per year)

DOI
Digital Object Identifier
10.55041/IJSREM36397

License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.

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Authors

P

P.Anushka

MR

M.Rithwik Reddy

YSR

Y.Bala Saketh Reddy

DVD

Dr V.Sowmya Devi

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Abstract

The Machine Learning based computer program designed to stimulate human like conversation. It provides automated support and services. Using Natural Language Processing and Machine Learning algorithm. It provides 24/7 accessibility and personalization. This chatbot provide customer service, user interaction. If the user requires any information which is not present in database, then its automatically train the data as per the user required. It takes less time to solve the problem, query and any other questions. In this chatbot we collected the user information and train the data. It interacts to customer through text or voice. It can respond to user queries instantly, reducing wait time. It enhanced user experience like personalized support, Multilingual support or improved engagement. Its analyze user behavior and provides user preference and main point. It encrypts user data, ensuring that user information is protected. It’s also save the cost of the user such as Lower training cost.

KEYWORDS

Machine Learning Natural Language Processing Virtual Assistant Data sets Text-based Voice based.

Cite This Article

P.Anushka, M.Rithwik Reddy, Y.Bala Saketh Reddy, Dr V.Sowmya Devi, "Chatbot using Machine Learning," International Journal of Scientific Research in Engineering and Management, vol. 8, no. 7, Jul 2024. https://doi.org/10.55041/IJSREM36397

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Publication Date

1/29/2025

Peer Review Type

Double-Blind Peer Review

Review Rounds: 2

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Conflict of Interest

The authors declare no conflict of interest related to this research work.

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