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Stream/Area:
-
Subject:
-
Paper ID:
10.55041/IJSREM36397
Volume:
8 |
7 |
Jul 2024
Pages:
Publication Frequency:
Monthly (12 issues per year)
License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.
The Machine Learning based computer program designed to stimulate human like conversation. It provides automated support and services. Using Natural Language Processing and Machine Learning algorithm. It provides 24/7 accessibility and personalization. This chatbot provide customer service, user interaction. If the user requires any information which is not present in database, then its automatically train the data as per the user required. It takes less time to solve the problem, query and any other questions. In this chatbot we collected the user information and train the data. It interacts to customer through text or voice. It can respond to user queries instantly, reducing wait time. It enhanced user experience like personalized support, Multilingual support or improved engagement. Its analyze user behavior and provides user preference and main point. It encrypts user data, ensuring that user information is protected. It’s also save the cost of the user such as Lower training cost.
KEYWORDS
Publication Date
1/29/2025
Peer Review Type
Double-Blind Peer Review
Review Rounds: 2
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Conflict of Interest
The authors declare no conflict of interest related to this research work.
Funding Information
No funding information available for this research.
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