Digital Public Announcements and Chatbot Systems

Digital Public Announcements and Chatbot Systems

                       1 Amarnath J L, 2 Harshitha, 3 Pavani, 4 Vamshika, 5Srihitha

1amarnath.jl@presidencyuniversity.in,2harshithakasumurthy@gmail.com,3pavani.2003workmail@gm ail.com,4tvamshika405@gmail.com , 5saisrihitha23@gmail.com

1Assistant Professor Dept. Of CS&E,2,3,4,5UG Student Dept. Of CS&E, Presidency University Bengaluru-560064

ABSTRACT:

This study presents a resource management platform aimed at improving resource distribution and boosting communication between administrators and users. The platform is divided into two main sections: Admin and User, each fulfilling specific roles to simplify processes and increase efficiency. The Admin section equips administrators with tools to oversee resources—such as adding, updating, and tracking their availability—as well as managing and approving user requests. Moreover, it features a live chat function to promote direct interactions, guaranteeing prompt support and clarity. Conversely, the User section emphasizes user accessibility, allowing individuals to sign up, browse available resources, and easily submit requests. An easy-to-use interface along with the integrated chat option enables users to ask for help or clarification directly from administrators, fostering smooth communication. By automating standard resource management tasks and closing communication gaps, the platform alleviates administrative pressure, enhances operational workflows, and boosts user satisfaction. Its flexible design adapts to various settings, including educational institutions, businesses, and public services, providing a strong solution to contemporary resource management issues.

KEYWORDS: Resource management, Platform, Admin, User, Request, Chat, Efficiency.