E-Governance under Digital India: A Comparative State-Level Analysis with Emphasis on Madhya Pradesh

“E-Governance under Digital India: A Comparative State-Level Analysis with Emphasis on Madhya Pradesh"

Dr. Kavita Dive*
Dr. Abhijeet Chatterjee**

Abstract:

The Digital India Programme, launched in 2015, represents a transformational initiative by the Government of India to empower citizens through digital means. This paper evaluates the performance of Digital India’s e-Governance initiatives across different Indian states, with special attention to Madhya Pradesh. Using both qualitative literature and quantitative data analysis, the paper examines the progress in service delivery, citizen engagement, infrastructure growth, and digital literacy. States like Kerala, Karnataka, and Gujarat show impressive digital adoption, while Madhya Pradesh shows strong development but also regional gaps. Data from official portals, surveys, and infrastructure reports reveal that Madhya Pradesh has made commendable strides in implementing projects like MP e-Nagar Palika and the CM Helpline, but rural-urban divides persist. This study includes comparative graphs, a literature review matrix, and tabular data analysis to provide a comprehensive view of Digital India’s impact. The findings point to both achievements and persistent challenges such as low internet penetration in rural areas and digital literacy barriers. The paper concludes with strategic recommendations aimed at improving outreach, strengthening infrastructure, and enhancing inclusive governance.