Educational Chatbot A Comprehensive Model and Analysis

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Educational Chatbot A Comprehensive Model and Analysis

SURABHI K S1, VISHNU R2
1Assistant Professor, Department of Computer Applications, Nehru College of management,

Coimbatore, Tamilnadu, India.

2 II MCA Student, Department of Computer Applications, Nehru College of management,

Coimbatore, Tamilnadu, India.

vishnuravichandran007@gmail.com

1. ABSTRACT:

A Chatbot is Artificial Intelligence (AI) computer software that can simulate a conversation using textual or audio techniques. The basis of chat bots is Artificial Intelligence, which analyses customer's data and blends the response with them.

AI-powered bots can take over a variety of duties since they are considerably more powerful and can execute numerous tasks at once, Natural language processing enables a bot to converse in the most natural manner possible. A balanced blend of innovative technology and human intervention is the optimal user-Chabot connection.

Chatbot is an application which has a database, it has an app l and APIs to call the other external administrations. However, bots cannot comprehend about what the customer has planned. It is a very much common problem that must be tackled. Bots are generally trained according to the past information which is only available to them. So, in most of the organizations, chatbot maintains their logs of discussions so that they can understand their customers behaviour.

Keywords: Chatbot, Artificial Intelligence, AI-powered bots, Natural language Processing NLP, innovative technology and API

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