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Stream/Area:
-
Subject:
-
Paper ID:
IJSREM42076
Volume:
9 |
3 |
Mar 2025
Pages:
Publication Frequency:
Monthly (12 issues per year)
License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.
A Chatbot is Artificial Intelligence (AI) computer software that can simulate a conversation using textual or audio techniques. The basis of chat bots is Artificial Intelligence, which analyses customerâs data and blends the response with them. AI-powered bots can take over a variety of duties since they are considerably more powerful and can execute numerous tasks at once, Natural language processing enables a bot to converse in the most natural manner possible. A balanced blend of innovative technology and human intervention is the optimal user-Chabot connection. Chatbot is an application which has a database, it has an app l and APIs to call the other external administrations. However, bots cannot comprehend about what the customer has planned. It is a very much common problem that must be tackled. Bots are generally trained according to the past information which is only available to them. So, in most of the organizations, chatbot maintains their logs of discussions so that they can understand their customers behaviour.
KEYWORDS
Publication Date
3/5/2025
Peer Review Type
Double-Blind Peer Review
Review Rounds: 2
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