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Paper ID:IJSREM65607

Effect of E-learning Quality on Student Engagement and Academic Performance in Hospitality Education

Stream/Area:

-

Subject:

-

Paper ID:

IJSREM65607

Volume:

10 |

6 |

Jun 2026

Pages:

1-7

Publication Frequency:

Monthly (12 issues per year)

DOI
Digital Object Identifier
10.55041/IJSREM65607

License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.

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Authors

AK

Aswani Kumar

Hotel Management

Swami Vivekanand Subharti University, Meerut, Uttar Pradesh, India

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DNG

Dr. Nitin Gupta

Hotel Management

Swami Vivekanand Subharti University, Meerut, Uttar Pradesh, India

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Abstract

The rapid digital transformation of higher education has significantly reshaped teaching and learning practices, particularly within hospitality education, where theoretical knowledge and practical skill development must coexist. The increasing adoption of e-learning platforms has created opportunities for flexible, technology-enabled learning while simultaneously raising concerns regarding the quality of online learning experiences and their influence on student outcomes. Although previous research has extensively examined e-learning adoption across higher education, limited empirical evidence exists regarding how e-learning quality influences student engagement and academic performance within hospitality education, where experiential and practice-oriented learning remains essential. This study proposes an integrated conceptual framework to investigate the relationship between e-learning quality, student engagement, and academic performance among hospitality students. Drawing upon the Information Systems Success Model and contemporary e-learning literature, the study conceptualizes e-learning quality as a multidimensional construct comprising system quality, information quality, service quality, instructor support, and learning interaction. Student engagement is proposed as a mediating mechanism through which high-quality e-learning environments enhance academic performance. A quantitative research design using Structural Equation Modeling (SEM) is proposed to test the hypothesized relationships. The study is expected to contribute theoretically by extending existing e-learning research into hospitality education while providing practical insights for higher education institutions seeking to improve digital learning environments. The findings may assist educators, policymakers, and hospitality institutions in designing student-centered e-learning systems that foster engagement, improve learning experiences, and enhance academic achievement.

KEYWORDS

E-learning quality; Student engagement; Academic performance; Hospitality education; Higher education; Digital learning; Structural Equation Modeling; Learning Management Systems.

Cite This Article

Aswani Kumar, Dr. Nitin Gupta, "Effect of E-learning Quality on Student Engagement and Academic Performance in Hospitality Education," International Journal of Scientific Research in Engineering and Management, vol. 10, no. 6, pp. 1-7, Jun 2026. https://doi.org/10.55041/IJSREM65607

Full Article/Conclusion

The present study examined the effect of e-learning quality on student engagement and academic performance among hospitality students. The findings indicated that high-quality e-learning environments positively influence student engagement and academic performance. Furthermore, student engagement was found to partially mediate the relationship between e-learning quality and academic performance, suggesting that effective digital learning environments improve academic outcomes by encouraging greater student participation in learning activities. The study highlights the importance of designing learner-centred, interactive, and technologically reliable e-learning systems that support both theoretical learning and practical skill development. As hospitality education continues to undergo digital transformation, institutions must ensure that online learning environments provide meaningful learning experiences capable of enhancing students' academic achievement and professional competencies. Overall, the study contributes to the growing body of knowledge on digital education by offering an integrated framework that explains the relationship between e-learning quality, student engagement, and academic performance within hospitality education. The findings provide valuable insights for educators, institutional leaders, and policymakers seeking to strengthen digital teaching practices and improve the quality of hospitality education.

References

1.       Akpen, C. N., Asaolu, S., Atobatele, S., Okagbue, H., & Sampson, S. (2024). Impact of online learning on students' performance and engagement: A systematic review. Discover Education, 3, 205. 2.       Alavi, M., & Leidner, D. E. (2001). Review: Knowledge management and knowledge management systems. MIS Quarterly, 25(1), 107–136. 3.       De Bruijn-Smolders, M., & Prinsen, F. R. (2024). Effective student engagement with blended learning: A systematic review. Heliyon, 10, e39439. 4.       DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean model of information systems success: A ten-year update. Journal of Management Information Systems, 19(4), 9–30. 5.       Eom, S. B., & Ashill, N. (2016). The determinants of students' perceived learning outcomes and satisfaction in university online education. Decision Sciences Journal of Innovative Education, 14(2), 185–215. 6.       Fredricks, J. A., Blumenfeld, P. C., & Paris, A. H. (2004). School engagement: Potential of the concept, state of the evidence. Review of Educational Research, 74(1), 59–109. 7.       García-Machado, J. J., et al. (2024). How the support that students receive during online learning influences their academic performance. Education and Information Technologies. 8.       Garrison, D. R., & Kanuka, H. (2004). Blended learning: Uncovering its transformative potential in higher education. The Internet and Higher Education, 7(2), 95–105. 9.       Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) (3rd ed.). Sage Publications. 10.    Kahu, E. R. (2013). Framing student engagement in higher education. Studies in Higher Education, 38(5), 758–773.

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Publication Date

6/27/2026

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