Employee Engagement Practices in Banking Sector

Employee Engagement Practices in Banking Sector

Hari Kiran Eragala

(MBA, Department of School of Management Studies, Malla Reddy University, Hyderabad, India)

Under Guidance of

Dr. Nirmal Dayanand Raj

(Associate Professor, Department of School of Management Studies, Malla Reddy University, Hyderabad, India)

ABSTRACT:

Banking is one of India's top industries when it comes to the service industry. This has aided in the development of the country. Employee engagement is crucial to the development and success of the banking industry for a variety of reasons. Because they have complete power over how the bank operates, employees are crucial. Through training and development, awards, bonuses, promotions, etc., this aids in raising the employee's level of satisfaction. Customers are satisfied when staff are dedicated to their work since this results in improved performance. Good relationships between the bank and its employees are cultivated by employee engagement. This essay examines general banking industry employee engagement practices. Analysis of employee engagement practices in public, private, and foreign banks is the primary goal. A systematic questionnaire was used to obtain primary data. Simple random sampling techniques were used to choose the samples. According to the report, employees are only partially aware of employee engagement, and their practices are average, which essentially means that banks are not fully utilizing their talent.