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Paper ID:IJSREM66908

Employment Insecurity and Career Perception among Generation Z Employees in the Indian Banking and Financial Services Sector: The Mediating Role of Job Satisfaction and the Moderating Role of Organizational Commitment

Stream/Area:

-

Subject:

-

Paper ID:

IJSREM66908

Volume:

10 |

8 |

Aug 2026

Pages:

1-11

Publication Frequency:

Monthly (12 issues per year)

DOI
Digital Object Identifier
10.55041/IJSREM66908

License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.

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Authors

Dr.K.Visvanathan

Dr.K.Visvanathan

PG and Research Department of Commerce

KS Rangasamy College of Arts & Science (Autonomous), Tiruchengode

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Abstract

The rapid entry of Generation Z into India's banking and financial services (BFSI) workforce has coincided with heightened employment volatility driven by automation, contractualisation, fintech disruption, and post-pandemic restructuring. This study examines how employment insecurity shapes the career perception of Generation Z employees working in Indian banks, non-banking financial companies (NBFCs), and financial services firms, with job satisfaction modelled as a mediating mechanism and organizational commitment modelled as a boundary (moderating) condition. Using a cross-sectional survey design, primary data were collected from 325 Generation Z employees (born 1997 onward) engaged in front-line, operations, and support roles across public sector, private sector, and NBFC entities in India. A structured, validated questionnaire anchored on established scales for employment insecurity, career perception, job satisfaction, and organizational commitment was administered, and the data were analysed using descriptive statistics, reliability analysis, correlation, hierarchical regression, and mediation-moderation techniques (Baron and Kenny's causal-steps approach supplemented by bootstrapped indirect effects, and moderated regression for the interaction effect). The findings indicate that employment insecurity is significantly and negatively associated with career perception, that job satisfaction partially mediates this relationship, and that organizational commitment significantly moderates the strength of the employment insecurity-career perception link, buffering its negative impact among highly committed employees. The study contributes to the limited body of Indian evidence on Generation Z workplace psychology in BFSI and offers practical recommendations for talent retention, engagement design, and career-communication strategy in a sector undergoing structural change.

KEYWORDS

Employment Insecurity Career Perception Generation Z Job Satisfaction Organizational Commitment

Cite This Article

Dr.K.Visvanathan, "Employment Insecurity and Career Perception among Generation Z Employees in the Indian Banking and Financial Services Sector: The Mediating Role of Job Satisfaction and the Moderating Role of Organizational Commitment," International Journal of Scientific Research in Engineering and Management, vol. 10, no. 8, pp. 1-11, Aug 2026. https://doi.org/10.55041/IJSREM66908

Full Article/Conclusion

This study set out to examine how employment insecurity shapes the career perception of Generation Z employees in the Indian banking and financial services sector, and to test job satisfaction as a mediating mechanism and organizational commitment as a moderating condition. Drawing on primary data from 325 Generation Z BFSI employees, the findings confirm that employment insecurity exerts a significant negative influence on career perception, that this effect operates partly through reduced job satisfaction, and that strong organizational commitment meaningfully buffers the relationship. These results underscore that Generation Z's career outlook in a rapidly changing BFSI sector is not fixed but is actively shaped by how satisfied and how committed employees feel, both of which are, importantly, within the influence of organisational policy and managerial practice. As Indian BFSI institutions continue to navigate automation, contractualisation, and competitive talent markets, deliberate investment in job satisfaction and commitment-building emerges as a practical and evidence-based lever for sustaining a positive career outlook among their youngest and fastest-growing employee cohort.  

References

1.                Aggarwal, A., Sadhna, P., Gupta, S., Chamola, P., & Rastogi, S. (2022). Gen Z entering the workforce: Restructuring HR policies and practices for fostering the task performance and organizational commitment. Journal of Public Affairs, 22(3), e2535. 2.                Ashford, S. J., Lee, C., & Bobko, P. (1989). Content, causes, and consequences of job insecurity: A theory-based measure and substantive test. Academy of Management Journal, 32(4), 803-829. 3.                Bailey, A. A., Albassami, F., & Al-Meshal, S. (2016). The roles of employee job satisfaction and organizational commitment in the internal marketing-employee bank identification relationship. International Journal of Bank Marketing, 34(6), 821-840. 4.                Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173-1182. 5.                Buitendach, J. H., & De Witte, H. (2005). Job insecurity, extrinsic and intrinsic job satisfaction and affective organisational commitment of maintenance workers in a parastatal. South African Journal of Business Management, 36(2), 27-37. 6.                Garg, K., Dar, I. A., & Mishra, M. (2018). Job satisfaction and work engagement: A study using private sector bank managers. Vision: The Journal of Business Perspective (SAGE). 7.                Greenhalgh, L., & Rosenblatt, Z. (1984). Job insecurity: Toward conceptual clarity. Academy of Management Review, 9(3), 438-448. 8.                Jiang, L., & Lavaysse, L. M. (2018). Cognitive and affective job insecurity: A meta-analysis and a primary study. Journal of Management, 44(6), 2307-2342. 9.                King, J. (2021). Generation Z perceptions of a positive workplace environment. Employee Responsibilities and Rights Journal, 33(3), 171-187. 10.             Locke, E. A. (1976). The nature and causes of job satisfaction. In M. D. Dunnette (Ed.), Handbook of Industrial and Organizational Psychology (pp. 1297-1349). Rand McNally.

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Publication Date

8/24/2026

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