Empowering Student Support: A Chatbot Approach for Enhanced Academic Services

Empowering Student Support: A Chatbot Approach for Enhanced Academic Services

Bhangare Nilesh Babasaheb
Student, Department of CE
Sanjivani College of Engineering,Kopargaon 423601 India

Pawar Vaishnavi Bhimashankar
Student, Department of CE,
Sanjivani College of Engineering,Kopargaon 423601 India

Radhakrishna Naik
Data Scientist, Department of CE
Sanjivani College of Engineering,Kopargaon 423601 India

Abstract—This project introduces a groundbreaking Chatbot tailored for Student Standard Operating Procedures (SOP), aiming to transform the student experience. The primary focus is on developing a seamlessly accessible, user-friendly chatbot for web and mobile platforms. Key features include real-time support for academic and administrative queries, robust data security measures, and integration with SOP databases. Leveraging advanced Natural Language Processing (NLP) technologies, the chatbot ensures human-like interactions, providing an intuitive experience for students and enhancing its ability to comprehend diverse queries. Emphasizing the utmost importance of data security and privacy, the project implements stringent measures to safeguard sensitive information. Integration with SOP databases guarantees accurate and up-to-date responses, serving as a reliable source for students. The project also incorporates a continuous improvement process, collecting user feedback for ongoing enhancements, thus refining the chatbot’s capabilities to meet the dynamic needs of the student community. Ultimately, this implementation is poised to streamline student access to SOPs and support services, offering a centralized and efficient solution for academic and administrative queries while prioritizing an advanced user experience.

Keywords— Natural Language Processing (NLP),User Queries, Efficiency, Student SOPs