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ArticlePeer ReviewedOpen AccessPlagiarism Passed
Paper ID:IJSREM34301

Empowering Student Support: A Chatbot Approach for Enhanced Academic Services

Stream/Area:

-

Subject:

-

Paper ID:

IJSREM34301

Volume:

8 |

5 |

May 2024

Pages:

Publication Frequency:

Monthly (12 issues per year)

DOI
Digital Object Identifier
Not assigned

License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.

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Authors

BNB

Bhangare Nilesh Babasaheb

PVB

Pawar Vaishnavi Bhimashankar

RN

Radhakrishna Naik

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Abstract

This project introduces a groundbreaking Chatbot tailored for Student Standard Operating Procedures (SOP), aiming to transform the student experience. The primary focus is on developing a seamlessly accessible, user-friendly chatbot for web and mobile platforms. Key features include real-time support for academic and administrative queries, robust data security measures, and integration with SOP databases. Leveraging advanced Natural Language Processing (NLP) technologies, the chatbot ensures human-like interactions, providing an intuitive experience for students and enhancing its ability to comprehend diverse queries. Emphasizing the utmost importance of data security and privacy, the project implements stringent measures to safeguard sensitive information. Integration with SOP databases guarantees accurate and up-to-date responses, serving as a reliable source for students. The project also incorporates a continuous improvement process, collecting user feedback for ongoing enhancements, thus refining the chatbot’s capabilities to meet the dynamic needs of the student community. Ultimately, this implementation is poised to streamline student access to SOPs and support services, offering a centralized and efficient solution for academic and administrative queries while prioritizing an advanced user experience.

KEYWORDS

Natural Language Processing (NLP) User Queries Efficiency Student SOPs

Cite This Article

Bhangare Nilesh Babasaheb, Pawar Vaishnavi Bhimashankar, Radhakrishna Naik, "Empowering Student Support: A Chatbot Approach for Enhanced Academic Services," International Journal of Scientific Research in Engineering and Management, vol. 8, no. 5, May 2024.

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Publication Date

12/31/45431

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Double-Blind Peer Review

Review Rounds: 2

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5

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The authors declare no conflict of interest related to this research work.

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No funding information available for this research.

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